Level 3 Business Administration Apprenticeship IT'S CLEAN LTD

Your role is to support the General Manager and Operations Manager(s) with all administrative duties. To assist in ensuring all aspects of customer, employee and supplier management are of the highest quality. Provide administrative support to the It’s Clean Team.

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Closing date: 30 Jun 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 9am-5pm

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    08 May 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Recruitment of new employees, including:
    o   liaising with Operations manager re: areas and positions required
    o   advertising
    o   telephone interviews
  • Adding new employees on to system.
  • Management of the NEST pension scheme where required.
  • DBS Control including processing new applications, maintaining the lists and sending out to the relevant customers.
  • ID cards for cleaning staff.
  • Assist with monitoring and recording of holiday / sick cover for the Operations Manager.
  • Processing new starters and leavers.
  • Monthly expenses forms.
  • Assist in the supervision, learning and development of the Cleaning Operatives and support It’s Clean with its corporate cleaning policies, procedures and regulations.
  • Witness follow up discussions, disciplinary meetings, grievance hearings with employees.
  • Issuing of employee contracts, paperwork and keeping contact details relevant and up to date.
  • To liaise closely with key Its Clean Staff, Customers, Suppliers to ensure effective service delivery.
  • Complete customer complaint forms and spreadsheets.
  • Create quotations and supporting documents for prospective customers.
  • Creating new customer files (physical and electronic) and black folders.
  • Completing audit paperwork.
  • Customer communication emails.

The training you will be getting

  • You will be working towards a Level 3 Business Administration Apprenticeship.
  • The Apprenticeship will be work based, I.E. the assessor will come to you in the workplace and assign tasks, observe practice in the workplace, but you will come into college 1 day per month.

What to expect at the end of your apprenticeship

  • Potential for the right candidate to grow with the business

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Problem solving skills, Logical, Initiative, self- motivated, confident


GCSE or equivalent English (Grade 4/c) Desired
GCSE or equivalent Maths (Grade 4/c) Desired

Things to consider

The applicant will need an enhanced DBS when they start.

About the employer

It’s Clean is a customer focused and independent privately-owned commercial office cleaning company. Our professional cleaners undertake cleaning contracts around Harrogate, Leeds, York, Ripon, and Yorkshire. All of our quality local cleaners are recruited, trained and matched to our cleaning contracts, each of which is managed by one of our regional cleaning supervisors. We have been operating since 1999 and we have cleaning contracts with commercial offices, building sites, care homes, dental practices, event and exhibition venues, GP surgeries, housing associations, landlords, retail shops and showrooms, schools, colleges, universities, factories, warehouses and many more besides.








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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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