Apprentice Customer Service - 14057 UNIVERSAL COOLING LTD

Universal Cooling Ltd in Oswaldtwistle are recruiting for an Apprentice Customer Service the successful candidate will work towards their Level 2 Customer Service qualification which will take approximately 17 months to complete.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 07 Aug 2024

Apprenticeship summary

  • Annual wage

    £13,312.00

  • Working week

    Monday - Friday 8:30-5:00pm / 30 mins unpaid lunch / 40 hours pw.

    Total hours per week: 40

  • Expected duration

    17 Months

  • Possible start date

    15 Aug 2024

  • Date posted

    07 May 2024

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000249319

  • Positions

    1 available

What you will do in your working day

• Answering the telephone
• Dealing with emails
• Raising purchase orders
• Contacting customers liaising with suppliers
• Quoting parts with customers
• Some admin duties
• Filing and scanning
• Data inputting
• Working within a small team

The training you will be getting

Intermediate Level 2 Apprenticeship in Customer Service including NVQ and functional skills maths and english. Work based learning.

What to expect at the end of your apprenticeship

A great opportunity to develop your career with an employer who supports continuing professional development.


Requirements and prospects

Desired skills and personal qualities

Communication skills, Team working, Initiative

Qualifications

GCSE or equivalent English (Grade 9-4) Desired
GCSE or equivalent Maths (Grade 9-4) Desired

About the employer

Universal Cooling is one of the market leaders in the air conditioning and refrigeration sector. Our Lancashire-based company covers the whole of the UK and employs the best engineers to ensure work is carried out to a high standard.

Employer

UNIVERSAL COOLING LTD

Address

UNIT 1AA

WEST END BUSINESS PARK

OSWALDTWISTLE

BB5 4WE

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Training

Training provider

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 07 Aug 2024