Business Administrator Level 3 Apprenticeship

Summary

A Business Administrator Level 3 Apprentice is required. You will be assisting with the Council’s information services to residents and visitors. The role, in part, will be to maintain a key focus on developing the visitor and resident experience around Marlborough; proactively looking for opportunities to enhance or develop this experience. Duties include: face to face provision of information to residents and visitors at enquiry point, and by telephone.

Annual wage

£12,514 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course

Business administrator (level 3)

Hours

30 hours some evening, weekend working for which time off in lieu to be taken by arrangement

30 hours a week

Possible start date

Sunday 1 September

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Generic induction training and on specific areas or work undertaken
Business Administration Level 3 Apprenticeship Standard
Weekly taught sessions at New College Swindon (term time only)
Data protection and information management training

Where you’ll work

5 HIGH STREET

MARLBOROUGH

SN8 1AA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NEW COLLEGE SWINDON

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE or equivalent in:

English & maths (grade C/4 or above)

Desirable qualifications

GCSE or equivalent in:

IT Qualification (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience
Reliable and Trustworthy
Willingness to learn
Awareness of civic property

Other requirements

You will need to complete pre-screening paperwork and have a chat with New College to discuss any experience, interest in the apprenticeship and how it is delivered You will need to complete initial assessments in maths and English By submitting your application, you confirm that you are happy for New College Swindon to share your information with the employer as part of the application process

About this company

Marlborough Town Council provides local services unique to the parish of Marlborough and Manton.

https://www.marlborough-tc.gov.uk/ (opens in new tab)

After this apprenticeship

The qualification and experience gained from completing the apprenticeship will leave the apprentice in a good position to apply to other councils or similar role within other sectors or businesses’.

Ask a question

The contact for this apprenticeship is:

NEW COLLEGE SWINDON

Kirsty Bain

kirsty.bain@newcollege.ac.uk

07564576155

The reference code for this apprenticeship is VAC1000249302.

Apply now

Closes in 4 days (Wednesday 31 July at 11:59pm)

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