Apprentice Business Administrator GOLDSMITH BOWERS LTD

To provide a high level of service to clients and support to make sure we are all working efficiently, whilst being the first point of call for any calls and deal with all office administration. Recover debts and resolving disputes for clients by setting up new instructions, assisting with claims, liaising with clients and working as part of team.

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Closing date: 31 May 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday, 9am until 5pm.

    Total hours per week: 35.0

  • Expected duration

    18 Months

  • Possible start date

    03 Jun 2024

  • Date posted

    07 May 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Answer incoming calls and make outbound calls to both clients and debtors
  • Provide assistance for our file opening procedures, together with inputting the data on our case management system
  • Provide support to colleague in assisting client debts and taking the required steps in ensuring that payments are received
  • General administration tasks including, printing, copying, scanning etc
  • Co-ordinate all office processes and tasks required for the running of the day-to-day business
  • Reviewing and responding to emails, providing the required information, and monitoring the emails in various shared mailboxes and ensuring all tasks have been actioned
  • Production of spreadsheets to enter, edit and organise numerical and other data
  • Undertake legal research and prepare articles and blogs to be posted on the Goldsmith Bowers website and social media profiles
  • Assistance with the management of an online diary system and paper filing systems
  • Be able to competently use Microsoft Word, Excel and Powerpoint software to format and present high-quality documents and presentations
  • Assist in litigious matters including tasks such as redaction, preparation of bundles and filing of documents
  • General office duties

The training you will be getting

The apprentice will be expected to complete a business administration level 3 whilst working and attend Craven College once a fortnight for training. 

What to expect at the end of your apprenticeship

A full-time job may be offered with progression further through the company.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Presentation skills, Administrative skills, Analytical skills, Team working, Initiative


GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

About the employer

Goldsmith Bowers is a forward thinking law firm focussed entirely on debt recovery and litigation. We’re small, with big ambitions to offer a highly personalised, customer focussed approach to debt recovery. That won’t make us the cheapest in the market – we’re hoping it will make us the easiest and most pleasant to work with, whether you’re a client or a debtor. And we need good people. People who want to build a career in debt recovery and litigation. People willing to understand the “bigger picture”, to understand the client’s needs and how they want us to interact with their customers in turn. There is no ‘one-size-fits-all’ approach here and to succeed, candidates will need to be able to efficiently handle a fast paced environment and provide administration support to our team of Solicitors and Litigation Assistants. Our team is built on experience from some of the UK’s biggest law firms. Our clients include household names through to growing SMEs and with over 200 new clients joining us in the past 2 years, we are going to need some really good people to come and join us. While Goldsmith Bowers is investing heavily in process automation and IT, we exist to serve those clients who want a more human led approach. A named person that they can speak to, that their debtors can speak to, who understands their brand, their customers, and their approach.





City Hub 9-11 Peckover Street



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Holly McFadyen


Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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