Business Development Executive ( Apprentice ) ROBINSONS FACILITIES SERVICES LTD

Working under the supervision of the Business Development Manager but also closely with the Operations Team, you will be involved in all aspects of the sales and operations functions, with a particular focus on preparing, sending,and following up quotations for a variety of maintenance,repair, and installation works for new and existing customers.

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Closing date: 28 Jun 2024

Apprenticeship summary

  • Annual wage

    £13,312.00 to £23,795.20

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    • Hours to be worked between 8:00am – 5:00pm Monday to Thursday and 8:00am – 4:30pm Friday. • Place of work will be our office in Bishop Thornton, HG3 3BF however home working for part of the week is generaklly permitted.

    Total hours per week: 40.0

  • Expected duration

    18 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    07 May 2024

  • Apprenticeship level

    Level 4 (Higher national Certificate)

  • Reference number


  • Positions

    1 available

What you will do in your working day


  • Preparing quotations for a variety of maintenance, repair and installation works in co-operation with
    engineers, suppliers, subcontractors, and other members of the team.
  • Following up on incoming enquiries and quotations regularly by phone and email to ensure we win as much
    work as possible.
  • Assisting the Business Development Manager with sales administration and other tasks.
  • Calling and emailing customers, engineers, suppliers, and other stakeholders to co-ordinate work.
  • Updating records on our job management software (simPRO), on Microsoft Excel, our CRM (Pipedrive) and
    other customer enquiry logs, KPI and performance records, and elsewhere as required.
  • Processing timesheets and other relevant documents.
  • Coordinating with the Accounts Team and other internal team members as required.
  •  Scanning, filing, and archiving documents, opening post and general housekeeping as required.
    • Completing other tasks as required to support the operations function and the broader business.

Skills Required:

  • Must have access to own transport (as public transport and public footpaths are not available at/around our
    office in Bishop Thornton, HG3 3BF).
  • Must have an excellent, friendly, and confident telephone manner.
  • Must have excellent written and oral communication skills and be able to communicate and build rapport
    with people at all levels.
  • Must be interested in working in an office environment and business to business (B2B) sales.
  • Must be highly organised, be able to manage multiple tasks and prioritise workload.
  • Must be self-motivated, determined, capable of working from own initiative.
  • Must be punctual, reliable, and professional.
  • Must have good knowledge of Microsoft Office Packages (Excel, Word, and Outlook).
  • Must have access to PC, stable internet connection and quiet working area at home if you would like to work
    from home at any point.

The training you will be getting

Sales Executive Level 4 Standard

All training to be delivered at the employer's presence.

What to expect at the end of your apprenticeship

Possibility of full time employment upon successful completion of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Logical, Team working, Initiative, Non judgemental, Patience


GCSE or equivalent English (Grade 9-4 or A*-C) Essential
GCSE or equivalent Maths (Grade 9-4 or A*-C) Essential

Things to consider

Salary of up to £20,000 p.a. (depending on experience and qualifications) Full funded sales executive (level 4) apprenticeshipfor 18 months including dedicated off the job training time to support successful completion of the apprenticeship • Up to 35 days holiday (including bank holidays) • Company pension • Further training and upskilling opportunities. • A wide range, and ever-growing set of discretionary benefits available, including (but not limited to): ▪ Quarterly performance bonus ▪ Long term service bonuses at 5, 10 and 25-year intervals ▪ Birthdays off each year ▪ Customer feedback bonus ▪ Health cover including mental and physical health treatments ▪ Life Assurance ▪ Referral bonuses

About the employer

We are a well-established and growing maintenance and repair service provider of heating, ventilation, air conditioning (HVAC), water/plumbing, electrical and other plants, and equipment in commercial properties in and around Yorkshire. The company can trace its roots back to 1932 but has been under its current management for around 10 years and has continued to grow year after year by focusing on delivering the best service to our customers. We have a small, friendly office team who work between our office in Bishop Thornton, Harrogate and home as well as great bunch of field-based engineers who work on our customers sites throughout Yorkshire. Employing the right people is extremely important to us, and we would encourage applicants to thoroughly read our job specification(s) and visit our website to find out more about our business, before deciding whether to apply for this role.








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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Sales executive

Level 4 (Higher national Certificate)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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