IT Support Apprentice JOHN COTTON GROUP LIMITED

You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include Respond to either first line support or end user software or hardware queries via email, phone, or face to face.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 May 2024

Apprenticeship summary

  • Annual wage

    £16,000.00

  • Working week

    All details will be confirmed at interview.

    Total hours per week: 37.0

  • Expected duration

    16 Months

  • Possible start date

    10 Jun 2024

  • Date posted

    02 May 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000248622

  • Positions

    1 available

What you will do in your working day

  • Work with the UK IT Manager and wider support team to ensure any recurring technical issues are addressed and any training or documentation requirements are identified and implemented.
  • Update the ticketing system, ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately.
  • Liaise closely with business and 3rd party solution providers.
  • Support bespoke applications specific to manufacturing
  • Assist with Implementing, configuring, and testing feasible solutions.
  • Other duties as required

The training you will be getting

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Learn on-premise and cloud-enabled technologies and services
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
  • Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned:

  • Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell

What to expect at the end of your apprenticeship

  • Once achieved apprenticeship the right candidate could be promoted into 3rd & 4th line support as well as having the opportunity to further develop with more qualifications.

Requirements and prospects

Desired skills and personal qualities

IT skills, Attention to detail, Organisation skills, Team working, Non judgemental

Qualifications

GCSE or equivalent any 3 subjects (Grade 4+ (A*-C)) Essential
GCSE or equivalent English (Grade 3+ (D or above)) Essential
GCSE or equivalent Maths (Grade 3+ (D or above)) Essential

About the employer

For over a century John Cotton Group have pioneered Home Textile and Nonwoven fibre production from our head office in Yorkshire. At the heart of our company is an unwavering commitment to innovation, sustainability and delivery of the highest quality products to our customers.

Employer

JOHN COTTON GROUP LIMITED

Address

PO Box 3

Nunbrook Mills

Mirfield

WF14 0EH

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Training

Training provider

QA LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Information communications technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 May 2024