Porsche Automotive Parts Advisor Apprenticeship - Steer Prestige High Wycombe STEER AUTOMOTIVE GROUP LIMITED

This apprenticeship provides a unique opportunity to learn about vehicle parts management and customer service within the automotive industry. This position is ideal for individuals passionate about automobiles, with a keen interest in parts identification, inventory management, and providing exceptional customer support.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Jul 2024

Apprenticeship summary

  • Annual wage

    £9,984.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    A typical working week could be 40 hours Monday to Friday 8.30am - 5.30pm All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to off-the-job training.

    Total hours per week: 30.0

  • Expected duration

    14 Months

  • Possible start date

    05 Aug 2024

  • Date posted

    02 May 2024

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000248571

  • Positions

    1 available

What you will do in your working day

  • Learn to identify and locate automotive parts using electronic catalogs, manuals, and computer systems.
  • Assist customers in-person, over the phone, and via email to fulfill their parts requirements and inquiries.
  • Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery.
  • Receive, inspect, and organize incoming parts shipments, ensuring accuracy and quality control.
  • Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed.
  • Utilize point-of-sale systems to process transactions, generate invoices, and manage customer accounts.
  • Provide product recommendations, technical advice, and pricing information to customers as needed.
  • Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions.
  • Uphold company policies and procedures regarding parts sales, returns, and exchanges.
  • Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness.

The training you will be getting

Supply chain warehouse operative L2apprenticeship standard

The Programme typically lasts 12-14 months dependant on the career path chosen and you'll achieve a nationally recognised qualification.

All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Porsche Training Centre in Slough.

Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.

What to expect at the end of your apprenticeship

There are lots of opportunities to develop your career within our expanding Dealer Network. Your early development is carefully mapped through your Apprenticeship journey with your learning focussed toward achieving an industry-recognised qualification that's recognised across the Motor Industry.

This is the grounding for your future development within the network and opportunities exist once qualified to further develop your skills and to move into new roles.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

About the employer

Steer Automotive Group started as a single repair centre in Aylesbury in 2003. Over the years, we have expanded our network across the UK. In 2018, we acquired Baldwins Repair Group, in 2021, we moved into prestige vehicle repair and in 2023 we expanded into commercial vehicles. The Steer family hope to continue our year on year growth, building our reputation and looking after our customers. We also started bringing in the awards. In 2021, we broke all the records by winning five awards at the British bodyshop Awards. The Steer Automotive Group's history is one long success story.

Employer

STEER AUTOMOTIVE GROUP LIMITED

Address

Unit B, Sands Industrial Estate

Lane End Rd, Sands Industrial Estate

High Wycombe

HP12 4HH

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Training

Training provider

CALEX UK LTD

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

recruitment.calexuk@gmail.com

Apprenticeship standard

Supply chain warehouse operative

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 29 Jul 2024