Academy Apprentice (Generalist Role) HOWDEN JOINERY LIMITED

We are seeking talented individuals to join our award-winning apprenticeship scheme and help drive our business forward. The Academy Apprentice role offers a unique opportunity to receive comprehensive on-the-job training and expert support from a leading training provider while pursuing a Level 2 Trade Supplier Apprenticeship.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Jun 2024

Apprenticeship summary

  • Annual wage


    Paid holiday entitlement Generous Pension Scheme Team incentives and outings Staff discount on Howdens products

  • Working week

    8am - 5pm/7.30am - 4.30pm, days to be confirmed

    Total hours per week: 40.0

  • Expected duration

    15 Months

  • Possible start date

    29 Jun 2024

  • Date posted

    01 May 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

As an Academy Apprentice, you will have an opportunity to learn multiple roles within our Trade Depot.

Your key responsibilities will include:

  • Dealing with customer sales at the trade counter and over the telephone
  • Making outgoing calls to existing account holders to promote new products and offers
  • Working in the warehouse dealing with incoming deliveries, stock control and despatch of goods to our customers
  • Processing customer orders and taking delivery of goods and the basic administration related to these functions
  • Maintaining technical knowledge of the products and services offered together with the bespoke systems and equipment used in the depot
  • Communicating with various internal and external customers to build relationships and provide a high-quality service that encourages repeat business

The training you will be getting

Level 2 Trade Services Apprenticeship Standard:

  • Apprentices will be required to have or achieve level 1 English and maths and to have taken level 2 English and maths tests prior to completion of their Apprenticeship
  • How training will be delivered is to be confirmed

What to expect at the end of your apprenticeship

  • At Howdens, there are great opportunities to progress into one of many key depot roles including sales and management

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Logical, Team working, Initiative, Good time keeping, Planning & attention to detail, Target driven


GCSE or equivalent Maths and English (Grade A*-C or 9/4) Desired

About the employer

At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities. We have been awarded a place in the top 25 Best Big Companies to Work for in recognition of excellence in the workplace. We are proud of our substantial growth and remain committed to success through the expansion of our local depot network. Howdens remains a local business with traditional values and we are seeking talented people to help us continue to grow our business.




Unit 3 Brindley Close


NN10 6EN

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Steve Preston

Apprenticeship standard

Trade supplier

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

Please apply through company website

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Jun 2024