Apprentice Partnership Co-Ordinator
WE FIX FEET LIMITED
Ilkeston, DE7 8FE
Closes in 12 days (Thursday 8 August at 11:59pm)
Posted on 1 May 2024
Contents
Summary
You will be the first person they speak to from the clinic, and you will be responsible for giving them the information that allows them to make the decision that they have made the right choice in choosing us as their provider. The successful applicant will be expected to provide administrative duties to assist clients with all their enquiries.
- Annual wage
-
£12,313.60 a year
Minimum wage rates (opens in new tab)
The pay may be negotiated and may rise after a probation period has been successfully completed.
- Training course
- Customer service practitioner (level 2)
- Hours
-
Monday – Friday
9 am – 5 pm with a 30 min lunch Unpaid
37 hours a week
- Possible start date
-
Thursday 29 August
- Duration
-
1 Year 3 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Customer Service Practitioner Level 2 - delivery method tbc
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Where you’ll work
94 Bath Street
Ilkeston
DE7 8FE
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
NOTTINGHAM COLLEGE
Your training course
Customer service practitioner (level 2)
Equal to GCSE
Course contents
Your training plan
Requirements
Essential qualifications
GCSE or equivalent in:
- Maths And English (grade 9-4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
Candidate must be able to travel to the workplace and college according to working hours. To work on computer for periods of up to 7 hours per day The current National Minimum Wage (NMW) rate for apprentices is £6.40 per hour. This applies to 16-18year old apprentices and those aged over 18 in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies. The Minimum Wage for Apprentices applies to time spent on the job plus time spent training. * Please note that anyone under the age of 18 will only work a maximum of 40 hours per week. Any role which exceeds these hours on advert will be amended accordingly to fall in line with the legislation * Please note that if the successful applicant is found prior to the closing date the vacancy maybe withdrawn early
About this company
We Fix Feet Limited - www.wefixfeet.co.uk is a medium-sized clinic based in Ilkeston, Derbyshire, and Beeston, Nottinghamshire. Founded in 2017, we have grown rapidly over the past few years and intend to keep doing so. We have done so due to our incredible team and culture of fostering a positive work environment that ensures our clients reach their goals and our staff continually develop themselves professionally and personally. As we have grown, we now have an opportunity for the right person to help us continue to grow by delivering exceptional customer service above and beyond that of most health clinics. The right person is a “people person” comfortable talking face to face and primarily over the phone and SMS to clients considering using our services. We call this “Sell by Chat”. By doing so, you will help those clients reach their health goals and live a full independent life.
After this apprenticeship
Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.
● Give you a work environment that includes a supportive team & management, friendly clients, and a fun atmosphere.
● Ongoing support and training to help you achieve your professional goals, including funding for appropriate CPD.
● An opportunity to develop personally in a supportive environment that is driven by its strong culture and values.
Ask a question
The contact for this apprenticeship is:
NOTTINGHAM COLLEGE
The reference code for this apprenticeship is VAC1000248334.
Apply now
Closes in 12 days (Thursday 8 August at 11:59pm)
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