Business Administration Apprentice HOWARD & BYRNE SOLICITORS

At Howard and Byrne, your work will be varied and will include providing support to our solicitors, typing, answering the telephone, greeting clients, finding files and general office duties.

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Closing date: 26 Jul 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 9am to 5pm.

    Total hours per week: 35

  • Expected duration

    21 Months

  • Possible start date

    01 Sep 2024

  • Date posted

    01 May 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Applicants should be keen to learn all aspects of assisting in the smooth running of a busy solicitors office. Duties include:

  • Dealing with incoming and outgoing post.
  • Answering telephone calls.
  • Covering reception duties.
  • Typing.
  • File management.
  • Photocopying.
  • Diary management.
  • Making refreshments.
  • Attending to visitors.

The training you will be getting

This apprenticeship will give you the knowledge, skills and behaviours required to work as Business Administrator and will include the following:

  • Use of multiple IT packages and systems relevant to the organisation in order to write letters or emails, create proposals, perform financial processes, record and analyse data.
  • Understand how to behave in a professional way including personal presentation, respect, respecting and encouraging diversity to cater for wider audiences, punctuality and attitude to colleagues, customers and key stakeholders.
  • Understand how to draft correspondence, write reports and be able to review others' work.
  • Understand how to make effective decisions based on sound reasoning and be able to deal with challenges in a sensible and appropriate way.
  • Understand how to build and maintain relationships within your own team and across the organisation.
  • Understand how to share administrative best-practice across the organisation e.g. coach others to perform tasks correctly.
  • Understand how to use relevant project management principles and tools to scope, plan, monitor and report.

You will also produce a portfolio of evidence demonstrating examples of your work throughout the apprenticeship which will form the basis for the interview during the End-Point Assessment (EPA). Also, a project or process improvement will be completed over 21 to 35 hours during the apprenticeship which will form part of the EPA.

Apprentices will attend York College on a day release for the duration of the apprenticeship and work with their employer for the remainder of their contracted hours. An assessor will visit every 8-10 weeks to discuss and monitor progress on the apprenticeship in conjunction with the employer.

Continual assessment will take place throughout the duration of the apprenticeship. The End-Point Assessment (EPA) will comprise of a 60-minute computer-based knowledge test of 50 questions, a 45-minute interview based on your portfolio of evidence, and a 10-15 minute presentation based on the project completed during the apprenticeship. 

The qualification achieved is Business Administrator Apprenticeship level 3.

What to expect at the end of your apprenticeship

Upon completion of the apprenticeship, we will look to offer an ongoing, full time position as a legal secretary.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Team working, Initiative, Non judgemental, Patience, Ability to type, Excellent time keeping, Confident communicator


GCSE or equivalent 3 other subjects (Grade 4/C) Essential
GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent maths (Grade 4/C) Essential

Things to consider

After you submit your application, York College will send a screening email from Check your spam folder, too. You must reply, otherwise your application will be rejected.

About the employer

We are the largest criminal defence solicitors' practice in York, dealing with matters at the police station, the Magistrates' Court, Crown Court and prisons. We have 19 employees all based at our office in York and have been established since 1999.







YO10 3EB

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


01904 770368

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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