Office Administrator Apprentice ZAPI UK LTD

Zapi is looking for an enthusiastic person to join their team and support with the day-to-day administration on site, the role will vary from working by and being engaged with company EQMS. Support the company to achieve high levels of customer satisfaction. Ensure all processes and procedures as set and documented are followed.

Sign in to apply

Closing date: 20 Jun 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 9 am until 5 pm (hours may vary).

    Total hours per week: 37

  • Expected duration

    18 Months

  • Possible start date

    20 Jul 2024

  • Date posted

    26 Apr 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Customer Warranty – Updating customers – Portals

  • Supplier Management – Chasing suppliers – Support with supplier approval process

  • Customer Service – Updating customers

  • Processing repairs

  • Logistics – Arranging collections/deliveries

  • Answering the company’s telephone

  • Uploading information onto to SAP system

  • Ad hoc general office admin activities

The training you will be getting

  • Business administrator Level 3
  • One day a month at Telford College 
  • Regularly assessor visits on-site
  • Mentor on site 

What to expect at the end of your apprenticeship

  • A full-time position may be available depending on performance

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Team working, Creative


GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

Things to consider

Consider working in a fast-pace environment

About the employer

ZAPI is leader in motion control for battery and hybrid-powered vehicles. The company was founded in the mid 70's by Giannino Zanichelli, an engineer and entrepreneur highly motivated to invest in electronic motion control at a time when its enormous potential was visible only to a few. ZAPI started its activities in Poviglio, near Reggio Emilia and Parma, in the heart of Northern Italy, and is now a global presence with a commercial and technical network of subsidiaries and dealers distributed at worldwide level. The passion for technology, superior design, best in class quality, highly qualified customer support, and hard work are the pillars that just in a few decades have made ZAPI a successful Company able to reach its worldwide leadership position. Today ZAPI is a solid Company operating at international level, with a steadily increasing market share and a leading position in the power drives (inverters) of AC electric machines segment; the cutting edge technologies implemented in its products and the continuous strive for improvement are only two of the many elements that define ZAPI. Market: ZAPI has a leading position on the European market and exports products all over the world with a global market share of more than 40%. Presence: ZAPI with its advanced R & D department, a world class manufacturing production facility and the Group headquarters are located in Poviglio, in Northern Italy. The site is in the center of an integrated logistic platform, close to the Bologna airport, Reggio Emilia high speed train station and two of the most important Italian highways. Furthermore ZAPI has subsidiaries and distribution centers in the USA (Garner, North Carolina), UK (Shropshire), China (Shanghai/Beijing), South Korea (Changwon), Brazil (San Paolo), India and Japan (Tokyo).








You must have JavaScript enabled to view a map of the location


Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience




Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.