Apprentice Retailer and assist in Medicines Counter Assistant Fishers Chemist

Retail assistant required as a Counter Service Assistant for busy Pharmacy in South Norwood. Serving customers, making sales and various retailing duties as well as assisting the pharmacist. Great opportunity to progress!

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Closing date: 24 May 2024

Apprenticeship summary

  • Annual wage


    £8.50 per hour

  • Working week

    Monday - Friday between 10.00am and 8.00pm and every other Saturday, 8.30am - 6:00pm.

    Total hours per week: 42.0

    (the hours are based on the candidate being over 18)

  • Expected duration

    12 Months

  • Possible start date

    27 May 2024

  • Date posted

    25 Apr 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Counter service assistants will greet, serve and take payment from customers.

Your job role will include:

  • Serving customers and making sales
  • Operating the cash register
  • Handling money transactions
  • Stock Control
  • Merchandising & display
  • Maintaining professional appearance of shop
  • Ordering, receiving and managing stock
  • Undergo relevant training
  • Work as part of a team
  • Receive, record, and store medications coming into the pharmacy
  • Maintains stock of prescription medications and informs pharmacist of inventory needs

The training you will be getting

  • On-the-job training will be delivered by the employer.
  • The Training Provider Davidson Training UK Limited will work alongside the employer in the delivery of the off-the-job training.
  • This will all lead to a Level 2 Apprenticeship Standard qualification in Retailing.
  • You will also complete Level 2 Functional Skills in English and Mathematics (if you already do not hold the equivalent).
  • As you will be involved in the sale of over-the-counter medicine you may also undertake an accredited medicines counter assistant course and will work under the supervision of a pharmacist.

What to expect at the end of your apprenticeship

  • We are looking for a candidate that wants to progress within healthcare.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Number skills, Logical, Team working, Patience, Reliable, Presentable, A polite and friendly manner, Flexibility, Ability to work under pressure, Good Listener, Discreet, Mathematical Skills, Pleasant & tactful manner, Self-motivated and efficient


GCSE or equivalent English (Grade 4-9 OR A*-C) Desired
GCSE or equivalent Maths (Grade 4-9 OR A*-C) Desired

Things to consider

Job involves long periods of activity. We have many elderly customers and they need to be treated with kindness and tolerance. As well as completing your retailer Standard Apprenticeship, you may also be able to complete the Medicines Counter Assistant online training course.

About the employer

Fishers Chemist was established in 1910 and has been in present ownership for nearly 50 years. Throughout that time our over- riding aim has been to provide the best possible customer service and patient care. This is demonstrated by the fact that we were the first pharmacy in the country to receive a Customer First Award. We also have an Investors in People Award, an ISO 9001 accreditation and won the Chemist & Druggist "Pharmacy Team of the Year" award in 2010. With over 30 staff including 6 pharmacists and more than a dozen dispensers we have one of the busiest dispensaries in the area and provide a large range of services to the local community.


Fishers Chemist


1 Enmore Road


SE25 5NT

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Gemma Barr


Apprenticeship standard


Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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