Business Administration Apprentice TWO RIVERS HOUSING

As a Business Administration Apprentice in our Assets team, you’ll help us provide quality homes, which are maintained to the Home Standard. This includes improving the energy efficiency of our homes. You’ll gain experience in data entry, reporting, and organising meetings. Develop your customer service skills.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Jun 2024

Apprenticeship summary

  • Annual wage

    £14,000.00

    £14,000 to £15,000 following successful completion of probation.

  • Working week

    Monday to Friday. Shifts to be confirmed.

    Total hours per week: 37

  • Expected duration

    24 Months

  • Possible start date

    09 Sep 2024

  • Date posted

    25 Apr 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000247071

  • Positions

    1 available

What you will do in your working day

  • Assist in undertake general administrative and office management duties in support of the Assets Team and wider directorate as required
  • Undertake training provided diligently and work towards the achievement of targets, which may be set
  • Assist in the maintenance of databases and other information storage systems ensuring they are up-to-date, undertake data entry in a timely manner and produce accurate reports from these systems
  • Chase documents as required and collate meeting papers
  • Providing accurate information to stakeholders
  • Answering telephone queries and enquiries as required
  • Assist with the coordination of meetings, booking rooms and other requirements as appropriate
  • Provide information directly to tenants on matters relating to the maintenance of their home
  • Assist in maintaining records relating to contract management and payment
  • Provide general correspondence and manage incoming and outgoing mail
  • Assisting with data reporting
  • Develop a comprehensive understanding of IT systems, as appropriate
  • Ensure the delivery of a customer-focused service, taking ownership of your day-to-day responsibilities and collaborating with others to ensure the best results for customers

The training you will be getting

  • Business Administrator Level 3 Apprenticeship Standard
  • Workplace delivery

What to expect at the end of your apprenticeship

  • Potential position upon completetion of the apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Customer care skills, Team working, Initiative

Qualifications

GCSE or equivalent English (Grade 9-4/ A*-C) Essential
GCSE or equivalent Maths (Grade 9-4/ A*-C) Essential

Things to consider

26 days holiday in addition to all bank and public holidays, Pension options, Health cashback, Employee Assistance Programme and Flexible working

About the employer

Everyone should have a warm, safe, affordable home. That is the belief that we were founded on more than 20 years ago and it remains firmly at the heart of our organisation. Today, we provide more than 4,500 families with just that, and remain committed to increasing the number of affordable homes available in our communities. As a community-based housing association, we have deep roots in the Forest of Dean, Gloucestershire, and surrounding areas. Over the years, we have developed strong partnerships with local authorities, community groups and other partners who can help us deliver on our mission. Together, we make a real difference to thousands of families every single day. With a dedicated team of more than 150 people, we are driven to deliver the very best for our tenants – guided by our shared belief and determination to ensure that everyone has a warm, safe, affordable home.

Employer

TWO RIVERS HOUSING

Address

Rivers Meet

Cleeve Mill Lane

Newent

GL18 1DS

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Training

Training provider

GLOUCESTERSHIRE COLLEGE

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

GC Employer Training & Apprenticeships

Apprenticeshipvacancies@gloscol.ac.uk

0345 155 2020

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Jun 2024