Legal Administrator Apprentice HOWELLS LLP

What you will do in your working day

Howells aims to provide a holistic service and administrators are encouraged to work together with fee earners and with employees in other departments to ensure the best quality service.

Main Responsibilities:

• To maintain accurate and up to date paper and electronic records
• To work with and on behalf of fee earners/business support
• To handle communication including telephone calls, letters and emails with external and internal customers
• To follow and comply with agreed processes and procedures
• To carry out general office duties
• To provide an effective internal/external postal service for the fee earners in the office
• To support in the archiving and scanning of files
• To provide support when needed to internal/external auditing processes
• To carry out reception duties as cover for the reception team, including greeting clients, making appointments and any admin duties associated with receptio
• To provide support to secretarial teams as and when needed

The apprentice secretaries main day to day tasks are:

• Handling all telephone calls in a professional and courteous manner, ensuring all calls are directed correctly and messages get to the appropriate person
• Passing messages to fee earners promptly
• Ensuring all incoming post and faxes are sorted and distributed quickly and efficiently
• Giving clients information and proactively responding to client’s enquiries, as appropriate
• Operating the diary system efficiently including making appointments
• Making up new files
• Maintaining files, keeping them tidy and in order
• Ensuring that physical files reflect electronic files
• Closing and sending files for archiving promptly
• Scanning and maintaining the archiving system
• Photocopying and filing
• Ensuring all outgoing post is processed and ready for collection each day
• Carrying out general office duties, including filing, faxing, photocopying and emailing
• Typing, if required

The training you will be getting

Level 3 Business Administrator apprenticeship standard, with Legal Pathways, which includes:

Functional Skills level 2 in maths, English and ICT.

What to expect at the end of your apprenticeship

This will be discussed at interview stage.