APPRENTICE ADMINISTRATOR THE DOOR YOUTH PROJECT

What you will do in your working day

General administration (in conjunction with the Operations Manager):

• Be familiar with The Door’s services in order to answer phone, email and front door enquiries
• Help maintain a tidy office and meeting rooms, keeping refreshments and stationery well stocked.
• Take and manage room bookings, providing refreshments for staff, volunteers and their guests
• Assist in the administration of charity activities including marketing and communication tasks.
• Provide IT ‘first aid’ to staff and support them to use The Door’s online systems
• Complete data entry tasks including filling in spreadsheets and Google forms
• Ensure that all staff and volunteers have up to date DBS records and training appropriate to their role.
• Provide cover for the Operations Manager in their absence

Administration for the Youthwork Team:

• Provide dedicated support to the Youthwork Manager
• Attend and contribute to regular admin and youthwork team meetings
• Produce and coordinate resources for youthwork team members their events and activities
• Process paper forms and upload them to The Door’s database.
• Support the team to create regular engaging content on social media.

Volunteer Administration:

• Receive and process volunteer application forms, uploading them to The Door’s database
• Send out reference requests for volunteers and chase as needed
• Distribute volunteer applications to the right department head.

Health and Safety and Safeguarding

• Maintain a safe and friendly working environment, adhering to all Health and Safety guidelines
• Be aware of child protection/safeguarding matters
• Any other tasks commensurate with the role
• Attend regular supervision and be responsible for own professional development

The training you will be getting

As the successful apprentice, you will undertake a Level 3 Apprenticeship in Business Administration to include the Business Administration Diploma at Level 3, and Functional Skills in maths, English at Level 2 where applicable.

The standard is assessed by a range of methods to meet all the knowledge, skills and behaviours. Evidence will be collated within a portfolio of evidence.

To achieve the full Level 3, all units of the Diploma must be passed, meeting the assessment criteria. College attendance for the delivery of the Diploma is mandatory for all apprentices.

You will attend the Stroud Campus of SGS College to complete the learning for the Diploma element of the apprenticeship and any relevant Functional Skills.

The administration role may be a gateway to further career opportunities, such as management or senior support role.

What to expect at the end of your apprenticeship

• A full-time position maybe available for the right candidate on successful completion on the apprenticeship