Business Associate Apprenticeship 2024 Legal & General

Join us on an 13 month programme which includes sponsorship to study for an industry recognised Level 3 Business Administration Associate Diploma accredited by the CMI, whilst building your business acumen.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 25 May 2024

Apprenticeship summary

  • Annual wage

    £22,000.00

  • Working week

    Monday - Friday, 9.00am - 5.00pm. 35 hours a week, no evening or weekend work.

    Total hours per week: 35

  • Expected duration

    14 Months

  • Possible start date

    09 Sep 2024

  • Date posted

    25 Apr 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000247026

  • Positions

    8 available

What you will do in your working day

You’ll receive on the job training and coaching from your line manager.  Alongside this you’ll complete training workshops and assignments, delivered by a leading apprenticeship training provider.  Combined, these will fully equip you to be successful in your role, with the knowledge and skills required to apply to real world business challenges.

During your apprenticeship you will:

  • Have guidance from your team and manager who will support you and teach you the day-to-day role
    Apply the knowledge and skills that you’ve learnt from your training into the role
    Be part of a big team and develop your collaboration skills
    Have the opportunity to meet and network with new colleagues within your team, but also across the wider organisation

Payroll

  • Support the management of buy-in payments, ensuring accurate and timely completion of all payments and true up calculations to ensure that Trustees have the required funds to make payments to the customers
    Assist with supporting clients both internally and externally to ensure that all enquiries are resolved in accordance with the relevant SLAs

Transitions

  • Support Transition Consultants by attending client and internal calls and drafting minutes.
  • Maintain project plans and action logs to ensure timely delivery of ongoing transitions.
  • Manage the team mailbox which includes fact-finding and investigative work for requested information, referring to Subject Matter Experts as required.
  • Assist with daily finance activities such as finance audit related queries, bank account monitoring, updating DMS and reporting regularly to the Finance department

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  • Analyse scheme data and build calculation models
  • Load scheme benefits to the administration system and complete test calculations to ensure customers are accurately quoted and paid in line with the benefit specification and agreed SLAs.
  • Support production and issue of member correspondence, liaising with external third parties as appropriate within agreed timescales to notify customers of their policy and benefit entitlement.

Customer Service

  • Accurately record workflow onto the appropriate systems as part of the daily post process, maintaining effectiveness, efficiency, and quality checking.
  • Assist with supporting customers both internally and externally to ensure that all enquiries are resolved in accordance with the relevant SLA
  • Ensure all internal customers and any relevant third parties are kept updated in a timely fashion on any key information which impacts their processing to enable them to treat the end customer fairly

OST

  • Accurately record workflow onto the appropriate systems as part of the daily post process, maintaining effectiveness, efficiency, and quality checking.
  • Learn how to and support the team with processing manual calculations of buy-in and buy-out schemes.
  • Assist with supporting customers both internally and externally to ensure that all enquiries are resolved in accordance with the relevant SLAs.

CRIS

  • Manage a Reinsurance scheme in line with the Benefit Specification, to ensure that we meet our customers’ needs.
  • Support the management Reinsurance payments, including those loaded to appropriate internal system and those calculated on spreadsheets, making sure all payments and external reports are completed accurately and within the agreed timescales to ensure that the needs of our Reinsurers are met.
  • Assist with supporting clients both internally and externally to ensure that all enquiries are resolved in accordance with the relevant SLAs.

The training you will be getting

  • Level 3 Business Administration Associate Diploma accredited by the CMI
  • E-Learning (virtual)
  • Fortnightly e-learning, small group sessions, monthly 1-2-1 sessions, cohort sessions to kick off new unit

What to expect at the end of your apprenticeship

  • Could look for a permanent opportunity within Legal & General and build upon skills learnt during their apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Problem solving skills, Team working, Desire to learn

Qualifications

GCSE or equivalent English (Grade Grade C/4 or equivalent) Essential
GCSE or equivalent Maths (Grade Grade C/4 or equivalent) Essential

About the employer

Established in 1836, we are a leading financial services group and major global investor, safeguarding people's financial futures around the world.

Employer

Legal & General

Address

City Park

The Droveway

Hove

BN3 7PY

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Training

Training provider

CORNDEL LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Employer's Application Instructions

Please apply via the website link provided. We will then review our applications and if successful, the next stage would be an assessment centre.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 25 May 2024