Apprenticeship Account Handler

ACCESS 360 LTD

CHELMSFORD, CM3 8RD

Closes on Monday 30 September

Posted on 24 April 2024

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Summary

As a Apprenticeship Account Handler your primary responsibility will be to co-ordinate small orders from start to finish. This role will involve client and supplier interaction, paperwork, quotations, purchase orders, using the company’s bespoke database, liaison with colleagues, time checks and product searching / information gathering.

Annual wage
£12,480 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5:30pm.

37 hours a week

Possible start date

Tuesday 1 October

Duration

1 Year 3 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • You will achieve your Level 3 Business Administration Apprenticeship qualification.
  • There are workshops that you will need to attend, remotely via Teams/Zoom.
  • You will have a mentor for one to one teaching and learning.
  • In-house training will be given to support specifics of the role.

Where you’ll work

ILGARS MANOR

WORKHOUSE LANE

SOUTH WOODHAM FERRERS

CHELMSFORD

CM3 8RD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THELIGHTBULB LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • English (grade 4/C)
    • Maths (grade 4/C)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Problem solving skills
    • Presentation skills
    • Administrative skills
    • Analytical skills
    • Logical
    • Team working
    • Initiative
    • Patience

    Other requirements

    Due to our remote location, you must have your own transport.

    About this company

    We are an exhibition, signage and project management company. Working with design agencies for high-end clients to create small to large exhibition stands and interactive marketing experiences around the UK and across Europe. In addition, we complete retail fit-outs for a variety of clients across London.

    http://www.access360.co.uk (opens in new tab)

    After this apprenticeship

    • There will be scope for further development and progression within the company for the right candidate upon completion of the
      apprenticeship.

    Ask a question

    The contact for this apprenticeship is:

    THELIGHTBULB LTD

    Andrea Gregory

    Andrea@thelightbulb.net

    07764 969337

    The reference code for this apprenticeship is VAC1000246850.

    Apply now

    Closes on Monday 30 September

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.