Business Administrator Apprentice TOUGH WATER SOLUTIONS LTD

This is a fantastic opportunity for a hardworking, reliable apprentice to join our team as a business administrator. We are specialists in providing Plumbing, Water Treatment, Water Hygiene Risk Assessment and Remedial Services. You will support all areas of the business, whilst working towards a Level 3 Business qualification.

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Closing date: 20 May 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday, between 8.00am and 4.00pm.

    Total hours per week: 35.0

  • Expected duration

    15 Months

  • Possible start date

    27 May 2024

  • Date posted

    23 Apr 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

We are an expanding Plumbing & Water Hygiene Company based in Drighlington. 

Working with us as a Business Administration Apprentice, you will play a key part of Tough Waters success, by contributing to help maintain high standards for our clients and help grow the business. We strive to provide our clients with the highest standard of customer service and you will be our "ambassador" delivering a friendly and approachable experience, whilst working closely with our customers.

This is an exciting opportunity for an enthusiastic, dynamic and engaging individual to join our team. Use your personality, ambition and drive to develop a rewarding career with us. As the Business Administration apprentice, you will provide high quality administrative support and reception duties for Tough Water Solutions.

Full training will be given, whilst working towards a Level 3 Business Admin qualification.

The role will include various administration duties with the aim to develop and have more responsibility during your apprenticeship. The role will include some of the following areas:

  • General administrative duties including typing correspondence by e-mail and letter
  • To undertake filing, record keeping, photocopying and distribution of relevant documents
  • Support to other members of the team as and when required
    Using Microsoft Packages, in particular Word and Excel
  • To deal courteously and efficiently with all visitors
  • Answering the telephone in a professional manner and dealing with enquiries
  • Inputting data onto internal systems with a high level of accuracy
  • Dealing with requests for information
  • Ensuring that the Policies of the company are observed and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.

The training you will be getting

As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:

  • Level 3 Business Administrator Apprenticeship Standard qualification
  • Level 2 Functional Skills, maths and English if equivalents are not already achieved
  • You will also develop the skills, knowledge and behaviours required to work within an office environment
  • This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
  • You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
  • Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
  • All evidence will be logged to your electronic portfolio

What to expect at the end of your apprenticeship

  • A real opportunity for progression to a permanent position for the right applicant

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Administrative skills, Number skills, Team working, Initiative


GCSE or equivalent maths & English (Grade 5/ C or above) Essential

Things to consider

Please check you are able to travel to the location on a daily basis. This position could close early if the right applicant is found so apply early.

About the employer

We are specialists in providing Plumbing, Water Treatment, Water Hygiene Risk Assessment and Remedial Services throughout the UK, all in accordance with the current Health and Safety Executive Approved Code of Practice, ACoP L8/HSG274. Tank Cleaning & Disinfection. Water Sampling & Temperature Checking. New Mains Chlorination. Showerhead Cleaning. TMV Servicing. Legionella/Landlord Risk Assessments. We strive to ensure our customers are compliant with all regulations, to the highest standards, and in the safest, most cost effective methods possible.




Unit 3c, King Street, Drighlington, Bradford, West Yorkshire

BD11 1LH

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Katrina Clarke

01924 470477

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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