In this role, the HR Operations Apprentice will provide support to both the HR & Payroll Manager and Coordinator. They will be expected to provide administrative support and support to employees on their employment journey. They will need to show their willingness to pursue a career within Human Resources or Payroll and understand confidentiality.

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Closing date: 01 Jul 2024

Apprenticeship summary

  • Annual wage


  • Working week

    30 hours over one week Monday - Friday including study time at college. Currently, the training at college is 3 hours (6-9pm Tue). The rest of the hours to be spread equally over Monday - Friday, with a need to work Friday and Monday for payroll

    Total hours per week: 30

  • Expected duration

    18 Months

  • Possible start date

    01 Sep 2024

  • Date posted

    22 Apr 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

·         Post job adverts and publish team news around the business.

·         Administer new starters and leavers / employment changes into the HRIS and Development platform.

·         Data input details into our clocking software / HRIS to allow for a live employee database.

·         Assist with the department document register creation and upkeep.

·         Book and coordinate employee training

·         Administer employee clocking in FOBs and deal with any queries.

·         Support the HR & Payroll Manager with the implementation of the new development platform. Ensuring correct training is aligned to roles and training certificates and dates are correct.

·         Provide notetaking support for meetings as required

·         Provide new starter inductions from an HR perspective

·         Administer employee holiday requests

·         Audit personnel files to ensure compliance and scanning for electronic files.

·         Filing and processing of HR paperwork as required.

·         Assist with mental health queries if/when they arise

·         Provide payroll processing cover for the HR & Payroll Coordinator, when required, for both monthly and weekly payrolls.

·         Any other duties deemed suitable by your line manager and required by the business.

The training you will be getting

The apprentice will achieve a level 3 qualification with CIPD training. 

The apprentice will be expected to attend college one day per week with time allowed for studying and on the job training. 

Further details are available from the HOW College. 

What to expect at the end of your apprenticeship

A move into either payroll or human resources as a coordinator, recruitment, development, or employee relations specialist.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Patience


GCSE or equivalent English (Grade 6) Essential
GCSE or equivalent Maths (Grade 6) Essential

Things to consider

A manufacturing environment that therefore cannot allow any applications under the age of 18. A small team of three with the requirement to visit all four sites on the estate.

About the employer

Protektor Group UK Limited formed in January 2023, merging Protektor, WEMICO and ProfileStore into one group. Consisting of four sites in Kidderminster and over 100 employees we pride ourselves on our people and our customer service. Innovation, product development and manufacturing are our specialty, but the ability to listen to your requirements is our skill. With corporate offices, warehouse, logistics, fabrication, cold roll forming and our own maintenance team there's not much more PGUK could do!





Hoo Farm Industrial Estate, Worcester Road


DY11 7RA


Amy Yarwood-Smith


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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

HR support

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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