Sales Co-ordinator Apprentice (Gaist) GAIST SOLUTIONS LIMITED

The Sales Co-Ordinator Apprentice will be responsible for developing new leads, market research, communicating with customers, supporting marketing activities, and assisting with the sales process.

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Closing date: 24 Jun 2024

Apprenticeship summary

  • Annual wage


    Salary: £26,000 Plus commission incentive up to 20%

  • Working week

    Monday to Friday Shifts to be confirmed

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    19 Apr 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Communicating with customers, making outbound calls to potential customers to generate leads to be passed on to the Sales team.
  • Answering potential customers' questions and sending additional information as required.
  • Keeping up with product and service information and updates.
  • Creating and maintaining the CRM with current and potential customers and opportunities.
  • Producing sales documentation and reports as required.
  • Market research (for example incumbent providers and spend).
  • Assisting with organising marketing events, webinars and conferences.
  • Possibly creating new marketing content.
  • Act in a positive and constructive way to help develop and maintain the company brand.
  • Take personal responsibility for own health, safety and welfare and that of colleagues in the workplace.
  • To take personal responsibility for demonstrating the aims of the company’s equality and diversity objectives.
  • Support the company’s values of Quality, Integrity, Teamwork and Innovation.

The training you will be getting

Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies.

Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.

Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the IT Technical Sales apprenticeship:

  • Microsoft Azure Fundamentals
  • Microsoft 365 Fundamentals
  • AI Masterclasses
  • Masterclass 1 - Engaging the Customer
  • Masterclass 2 - Negotiation Skills
  • Masterclass 3 – Becoming the next top seller

Key areas covered are:

  • Communication skills
  • Customer service
  • IT Infrastructures
  • Effective Sales Techniques (Negotiation, Objection Handling & Closing)
  • Data Security
  • Problem Solving
  • Project Management

What to expect at the end of your apprenticeship

The role offers a permanent role upon completion of the apprenticeship depending on performance.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Integrity, Interpersonal skills, An active contributor, Microsoft Office skills, Prioritise and meet deadlines


GCSE or equivalent 5 GCSE's including English and Maths (Grade (A*-C/9-4 or equivalent)) Essential

Things to consider

Commission incentive up to 20%

About the employer

Gaist are an industry-leading roadscape intelligence provider at the forefront of providing value-focused solutions to organisations across 4 continents. Offering transformational intelligence and insights tailored to client needs across industries as diverse as highways, local and central governments, telecommunications and geospatial industries, Gaist are on a mission to transform how we understand the world around us.




Unit 5

Millennium Road, Airedale Business Centre


BD23 2TZ

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Daniel Buck

0203 834 2872

Apprenticeship standard

IT technical salesperson

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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