Customer Support Apprentice RICHARD KENDALL ESTATE AGENT LIMITED

Looking to start your career within the property industry?! Following the continued success of their apprenticeship programme, Richard Kendall Estate Agents are now looking to recruit a Customer Support Apprentice to deal with all aspects of the customer care process.

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Closing date: 31 May 2024

Apprenticeship summary

  • Annual wage

    £12,812.80

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 9.00am - 5.00pm

    Total hours per week: 38.5

  • Expected duration

    12 Months

  • Possible start date

    20 Jun 2024

  • Date posted

    22 Apr 2024

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000245737

  • Positions

    1 available

What you will do in your working day

  • You will be dealing with customers by face-to-face interaction and via telephone, dealing with incoming queries
  • Arranging valuations and preparing valuation packs for the valuer for rental markets
  • Preparing marketing materials for properties and taking ownership for window display boards
  • Liaising with tenants regarding rental payments

The training you will be getting

  • Upon successful completion, you will achieve a Level 2 Customer Service Practitioner Apprenticeship Standard
  • Training will take place both in the workplace and on a day release basis

Day release will be once every 2 weeks and will take place at National Business College, based in the centre of Huddersfield.

What to expect at the end of your apprenticeship

  • Progression onto a level 3 apprenticeship (Customer Service Specialist, Business Administrator) is a possibility following successful completion

Requirements and prospects

Desired skills and personal qualities

Communication skills, Customer care skills, Administrative skills, Team working, Initiative

Qualifications

GCSE or equivalent English (Grade 4/C) Desired
GCSE or equivalent Maths (Grade 4/C) Desired

About the employer

Richard Kendall Estate Agents are a family run firm, specialising in property sales and lettings in Wakefield, Pontefract, Castleford, Horbury, Normanton and Ossett.

Employer

RICHARD KENDALL ESTATE AGENT LIMITED

Address

21 Market Place

Normanton

WF6 2AU

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Training

Training provider

NATIONAL BUSINESS COLLEGE LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Sophie Hirst

sophie@nationalbusinesscollege.co.uk

01484430433

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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