Business Administration Apprentice DIRECT AIR & PIPEWORK LTD

Direct Air are seeking to hire 2 Service/Office Administrators based at our Coventry offices. You will be working in a business environment supporting the Service Department. In your role, you will be assisting different members of the team covering roles such as: Administration, Quoting Work, HSEQ etc.

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Closing date: 18 Jun 2024

Apprenticeship summary

  • Annual wage

    £16,000.00

    Annual pay reviews

  • Working week

    Working week is Monday to Friday, with working hours 8am-4:30pm (Mon-Thurs) and 8am-4pm (Fri).

    Total hours per week: 39.5

  • Expected duration

    18 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    18 Apr 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000245716

  • Positions

    2 available

What you will do in your working day

In your role, you will be assisting different members of the team with tasks including, but not limited to:

Responsibilities:

  • Supporting and covering various roles within the service administration department
  • Producing business documentation in line with templates and processes including quotations and reports
  • Reviewing and actioning job sheets from field engineers
  • Reporting on service work/breakdown analysis
  • Management of documents, bespoke databases and CRM systems
  • Information management - collating customer information, lead times for customers, engineer timesheets, engineer job sheets etc.
  • Handling customer enquiries and questions via email and phone
  • Liaising with multiple departments including Engineering, Sales, HSEQ & Stores
  • Providing general administration support 

The training you will be getting

Alongside your on the job training, you will be enrolled onto the Business Adminstrator Level 3.

This includes weekly/monthly release to college 1 day per week, with an 8 hours per week within work time for study.

What to expect at the end of your apprenticeship

To develop a full-time, senior role within one of our departments - Service Support, Service Contracts, HSEQ etc.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Team working, Initiative, Patience

Qualifications

GCSE or equivalent English (Grade 4 (C)) Essential
GCSE or equivalent Mathematics (Grade 4 (C)) Essential

Things to consider

This role will be 100% office based. Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or benefits. The company reserves the right to modify or amend the job description as necessary.

About the employer

Direct Air is a full service compressed air company providing the supply, installation and ongoing maintenance of compressed air equipment. We see ourselves as an extension of our customers engineering team. We work nationwide and have 3 premises in both Coventry and Cheltenham.

Employer

DIRECT AIR & PIPEWORK LTD

Address

38 HERALD WAY

BINLEY INDUSTRIAL ESTATE

COVENTRY

CV3 2RQ

Contact

Emma Dolby

vacancies@directair.co.uk

08000216800

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Training

Training provider

COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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