Medical Centre Business Administrator Apprentice THE FALMOUTH HEALTH CENTRE

This is a new and exciting role for an enthusiastic and proactive candidate to join our small but very busy administration team here at the GP Practice. The role will be varied and challenging and will involve most business aspects in the day to day running of an NHS Surgery.

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Closing date: 15 Jun 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 9.00am - 5.00pm with 30 minutes unpaid lunch break. Surgery hours are 8.00am - 6.00pm Monday - Friday and apprentice will work 37.50 hours by arrangement and this will be confirmed at interview.

    Total hours per week: 37.50

  • Expected duration

    18 Months

  • Possible start date

    17 Jun 2024

  • Date posted

    09 May 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Responsibilities will be varied and challenging but are aimed at supporting a busy medical surgery and, in particular, the business support team.

asks could include:

  • Supporting general administration tasks that may include scanning of documents, photocopying records / notes, filing patient notes and general accurate record keeping
  • Handling general medical enquiries including liaising with GPs and other NHS contracts
  • Assisting with routine financial administration under supervision of Senior Administrator
  • Liaising with local medical authorities on medical support provision enquiries

The training you will be getting

  • Full Business Administrator Standard - Level 3
  • On the job training to support role development
  • Off the job training to support qualification requirements
  • Employer to offer dedicated training time to support Off the Job training requirements
  • Functional Skills support - maths / English - if required

What to expect at the end of your apprenticeship

  • Possibility of future employment / progression opportunities upon successful completion of Level 3 qualification

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Team working, Initiative, Patience


GCSE or equivalent English (Grade A*/9 - C/4) Desired
GCSE or equivalent Maths (Grade A*/9 - C/4) Desired

Things to consider

Due to the nature of the employment any potential apprentice must respect all aspects of client confidentiality at all times and respect all visitors to the surgery. Apprenticeship qualification may require college attendance to complete off the job training requirements but most training will be completed at the workplace and through remote training/support (zoom etc.). The FOCUS Training Centre is based in Redruth.

About the employer

Falmouth Health Centre is one of the oldest and largest medical practices in the city area and are looking after over 10,000 patients. The Practice boundary extends to most city areas of the city limits and are committed to providing the highest standard of quality care to all our patients.







TR11 2LH

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Maria Gammon


Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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