Brand Assistant Apprentice (Annex Media) THE ANNEX GROUP LTD

As a Brand Assistant, you will play a pivotal role in managing the social media presence of both our agency and bath bomb company, handling customer inquiries and issues, assisting in store operations, and contributing to the creation of innovative new products.

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Closing date: 22 Jul 2024

Apprenticeship summary

  • Annual wage


    £12,600 (Once completed their training, will offer £18,000 as full-time staff at Annex Media)

  • Working week

    Monday to Friday. Shifts to be confirmed.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    29 Jul 2024

  • Date posted

    17 Apr 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Social Media Management:

  • Develop and implement social media strategies to enhance brand visibility and engagement.
  • Create compelling content, including graphics, videos, and written posts, to resonate with our target audience.
  • Monitor social media channels, engage with followers, and respond to comments and messages in a timely and professional manner.

Customer Service:

  • Serve as the primary point of contact for customer inquiries, feedback, and concerns via email, social media, and other communication channels.
  • Maintain a comprehensive understanding of our products, policies, and services to address customer inquiries accurately and efficiently.

Store Support:

  • Organise and manage operations, including inventory management, orders and shipping.

Product Development:

  • Research, and prototype new bath bomb products and related merchandise.
  • Provide creative input and feedback throughout the product development lifecycle, from concept ideation to final production.
  • Conduct market research and competitive analysis to identify trends and opportunities for product innovation and differentiation.

The training you will be getting

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Multi-Channel Marketer and Certified Digital Marketing Professional by DMI, with training in how to:

  • Master the art of crafting compelling content tailored for diverse audiences and a variety of marketing channels, ensuring sensitivity and effectiveness in communication.
  • Analyse and integrate information from the multi-channel marketing landscape to inform and optimise both short-term tactics and long-term strategies.
  • Implement secure, innovative solutions using a broad spectrum of digital tools and platforms, ensuring seamless user experiences while achieving marketing objectives.
  • Conduct comprehensive reviews and analyses of multi-channel marketing activities, measuring success and providing actionable recommendations for enhancement.
  • Create and interpret insightful analytical dashboards utilising advanced digital tools, facilitating data-driven decision-making.
  • Strategically plan, execute, and manage comprehensive marketing campaigns across an array of digital and traditional media platforms.
  • Develop, understand, and apply marketing briefs and plans to ensure alignment with business objectives and brand consistency.

What to expect at the end of your apprenticeship

  • The role offers long term security and the opportunity to progress into a permanent position.

Requirements and prospects

Desired skills and personal qualities

Organisation skills, Fast-paced environment, Passion for social media, Customer service skills


GCSE or equivalent 5 GCSE's including English and Maths (Grade A*-C/9-4 or equivalent) Essential

Things to consider

This is an entry-level position, and no prior experience is required. However, previous experience in marketing or related fields would be beneficial. The successful candidate will receive training and support from the digital marketing team to develop their skills and knowledge in digital marketing. Company Benefits: • 24 days holiday plus bank holidays • Competitive salary of £18,000 once training is completed • Half-yearly bonus scheme • Learning & development funding • Regular Social Events • Health insurance (medical, dental, vision) • Be part of a friendly, happy, driven team in a growing company

About the employer

We are a paid media agency, dedicated to helping businesses achieve their goals. We might be small, but we strive to not only hit our clients' KPIs and targets but beat them. We pride ourselves on getting results as well as guiding our clients to finding the best possible solutions to succeed.




Vantage Point

New England Road



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Daniel Buck


Apprenticeship standard

Multi-channel marketer

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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