IT Support Apprentice
NODEONE LIMITED
Swindon, SN5 8UB
Closes in 6 days (Friday 2 August at 11:59pm)
Posted on 15 April 2024
Contents
Summary
The role is office based and located in our Swindon office. Working as part of our busy project and support team to ensure engineers are scheduled, utilisation monitored and reported on and discussion with clients to communicate updates for planned and current project activity.
- Annual wage
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£16,000 a year
Minimum wage rates (opens in new tab)
The pay may be negotiated and may rise after a probation period has been successfully completed.
- Training course
- Information communications technician (level 3)
- Hours
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Monday to Friday, 9:00am to 5.30pm
37 hours a week
- Possible start date
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Monday 5 August
- Duration
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1 Year 3 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Information communications technician Level 3, with training in how to:
· Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras.
· Address IT issues by prioritizing in response to customer service level agreements.
· Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets.
· Support the roll out of upgrades or new systems or applications.
For a full list of programme modules visit: velocity-pt.co.uk
Where you’ll work
Lydiard Fields
Great Western Way
Swindon
SN5 8UB
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
VELOCITY 1ST LIMITED
Your training course
Information communications technician (level 3)
Equal to A level
Course contents
Your training plan
Requirements
Essential qualifications
GCSE or equivalent in:
- 5 GCSE's including English & Maths (grade A*-C/9-4 or equivalent)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
About this company
NodeOne combines many years of experience of building successful channel technology businesses. NodeOne's main focus is the provision of IT services, delivered through many of the leading Systems and Network Integrators across Europe. NodeOne is led by a management team with proven track records in the IT service arena and has experience of building services fit for today and tomorrow. At NodeOne we treat every client with equal importance providing support at all levels across many technology arenas.
After this apprenticeship
The role offers long term security and the opportunity to progress into a permanent position.
Ask a question
The contact for this apprenticeship is:
VELOCITY 1ST LIMITED
Tom Crossland
thomas.crossland@velocity-academy.co.uk
07887340679
The reference code for this apprenticeship is VAC1000244345.
Apply now
Closes in 6 days (Friday 2 August at 11:59pm)
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