Reception/Admin Apprenticeship G.A. HINKS & CO. LIMITED

A well -established insurance broker based in the Hull City Centre are looking to recruit an Apprentice to provide reception and administrative support to the office.

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Closing date: 07 Jun 2024

Apprenticeship summary

  • Annual wage

    £11,648.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 9am - 5pm; 35 hours.

    Total hours per week: 35

  • Expected duration

    12 Months

  • Possible start date

    17 Jun 2024

  • Date posted

    12 Apr 2024

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000242809

  • Positions

    1 available

What you will do in your working day

  • Answering the telephone
  • Taking accurate messages
  • Dealing with customers
  • Liaising with various insurance companies
  • Working in the personal lines department you will  gain a good knowledge and understanding of car, household and travel insurance
  • Handling company e-mails
  • Understanding the policies and procedures relating to the insurance industry (training given)
  • Greeting customers/reception duties
  • Administration support to all teams
  • Scanning documents

The training you will be getting

  • Working towards achieving your Customer Service Practioner Level 2
  • Functional Skills maths and Engish (if required)
  • Completion of this apprenticeship will lead to eligibility to join the Institute of Customer Service as an Individual member at Professional level
  • Delivery of training to be confirmed

What to expect at the end of your apprenticeship

  • This opportunity could lead to a permanent full time post for the right candidate
  • Progression onto either Business Admin Level 3 or Customer Service Specialist Level 3

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working

Qualifications

GCSE or equivalent English and Maths (Grade GCSE - grades 4/C) Desired

About the employer

Hinks Insurance is an independent insurance broker and established family-run business, we provide tailored insurance solutions that give you complete peace of mind.

Employer

G.A. HINKS & CO. LIMITED

Address

16 Wright Street

Hull

East Yorkshire

HU2 8JU

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Training

Training provider

MCARTHUR DEAN TRAINING LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Julie Curtis

julie@mcarthurdean.co.uk

01482 210093

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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