Business Administration Apprentice City of Sunderland College

Sunderland College has a fantastic opportunity for an apprentice to assist the Front of House team to provide efficient and effective customer focussed administration and front of house services to the College. This is an exciting opportunity for entry into the administration profession and it will give you a broad range of skills.

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Closing date: 28 Jun 2024

Apprenticeship summary

  • Annual wage

    £12,313.60

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Mon-Thurs - 10am-6pm, Fri - 9am-5pm. Could be required to work occasional evenings to cover events.

    Total hours per week: 37

  • Expected duration

    18 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    08 Apr 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000242452

  • Positions

    1 available

What you will do in your working day

  • Assist the Front of House Administrator in providing efficient and effective customer focussed administration services to the College.
  • To provide excellent customer service and act as an ambassador of the College at all times.
  • Assist in the coordination and organisation of all enrolment events.
  • Undertake any other administrative duties appropriate to the level of responsibility of the post and to work within other sections at other locations within the College as required.
  • Provide administrative functions to support Faculty Directors and Heads of Centre and designated College centre or function as required (e.g. post, book rooms, provide certification letters, process bursary forms etc.).
  • Provide a welcoming, professional, friendly, and courteous reception service to customers, visitors and members of staff and participate fully in promoting a professional and positive image.

The training you will be getting

  • Full Business Administration Level 3 Standard
  • All training to be completed on the employer's premises
  • Method of training to be confirmed

What to expect at the end of your apprenticeship

The apprentice will be able to apply for any suitable full times roles at the College when there apprenticeship is complete.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Team working

Qualifications

GCSE or equivalent English (Grade 9-4 or A*-C) Essential
GCSE or equivalent Maths (Grade 9-4 or A*-C) Essential

About the employer

Sunderland College provides a wide range of academic and vocational courses for school leavers and adults ranging from Foundation Learning, BTEC’s to A Level’s. The college offers a range of Higher education qualifications, some in partnership with Universities of Sunderland and Teesside.

Employer

City of Sunderland College

Address

Bede Centre

Durham Road

Sunderland

SR3 4AH

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Training

Training provider

CITY OF SUNDERLAND COLLEGE

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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