Business and Client Support Apprentice THIRSTY WORK LTD

At Thirsty Work we are passionate about our people, and passionate about providing a high level of service to our customers. We offer a range of benefits to make Thirsty Work a great place to work, and we are looking for motivated individuals with excellent communication skills to join the team. Duties will be varied across the Admin sector.

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Closing date: 29 Jun 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 9am - 5pm (30 minutes unpaid lunch break), Working hours will be confirmed at interview.

    Total hours per week: 40.0

  • Expected duration

    18 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    09 Apr 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

This new role will be varying and demanding, and the main task/responsibilities will include:

  • Relationship building - internally with colleagues, externally with clients and suppliers
  • Internal communication with other departments, playing a major role in linking all departments within the company
  • Ensuring customer tickets are confirmed correctly on the system
  • Credit control - contacting customers regarding outstanding balances and dealing with related queries
  • General administration as necessary - filing, updating contact information etc.

The training you will be getting

  • Full Business Administrator Standard - Level 3
  • On the job training - to support role development
  • Off the job training - to support qualification requirements. Method and location to be confirmed.
  • Employer to offer dedicated training time to support Off the Job (OJT) training requirements
  • Functional Skills support - maths/English - if required

What to expect at the end of your apprenticeship

  • When you join our team, you will be given the opportunity to grow to your full potential, whether you are applying for a new career or an existing member of staff hoping to develop your skills into a leadership role.
  • There are potential employment/progression opportunities available upon successful completion of the Level 3 qualification.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Team working, Initiative


GCSE or equivalent English (Grade A*/9 - C/4) Desired
GCSE or equivalent Mathematics (Grade A*/9 - C/4) Desired

Things to consider

At Thirsty Work we are passionate about our people, and passionate about providing a high level of service to our customers. We offer a range of benefits to make Thirsty Work a great place to work and develop.

About the employer

Thirsty Work are proud to be the largest independent supplier in the country and offer a full range of bottled and mains fed watercoolers, hot water dispensers, water fountains and our new hospitality range under our Pura brand.




25 - 26 Apple Lane




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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Trevor Barnes

07836 536590

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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