Business Support Assistant Apprentice IDHL Group

VQ Solutions seeks a Business Admin Apprentice to join IDHL Group. They are in search of an organised, proactive team player who will thrive in a fast-paced, multifaceted, sociable environment. This role presents an excellent opportunity for individuals aiming to advance their careers and acquire valuable experience in an acclaimed digital agency.

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Closing date: 28 Jun 2024

Apprenticeship summary

  • Annual wage


    Salary reviews every 6 months until qualified. IDHL are a living wage accredited company.

  • Working week

    08:30 - 17:00 with one hour for lunch.

    Total hours per week: 37.5

  • Expected duration

    13 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    05 Apr 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Support and facilitate travel requirements, including trains,
    flights and accommodation
  • Proactively managing meeting room bookings
  • Assist with internal and external meeting preparation
  • Support office operations and monitor supplies
  • First point of contact for clients and visitors to ensure they are assisted properly when necessary
  • Assist with expense claims

The training you will be getting

  • You will work towards a Business Administrator
    Level 3 (A level) Standard qualification, delivered by VQ Solutions. You will have a dedicated VQ Mentor and will also be supported internally by your manager
  • During this apprenticeship, you will develop a portfolio, attend online workshop sessions and have regular reviews. All apprenticeship work will be completed during working hours

What to expect at the end of your apprenticeship

IDHL has great progression routes upon successful completion of the apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Logical, Team working, Initiative, Good time management, Flexibility


GCSE or equivalent Maths and English (Grade Minimum C/4) Essential

Things to consider

The chosen candidate will be required to occasionally work from our Leeds office and must be open to travel as needed.

About the employer

As one of the UK’s leading agency Groups, our ambition doesn't stand still. We have an experienced management team who encourages a culture of constant innovation and optimisation. We are the prolific North #1 digital agency. We are experts in SEO, PPC, Display, Content, Outreach, Digital PR, CRO, eCommerce, Website Development, UX Design and Email Marketing Automation


IDHL Group


Central House

Otley Road



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Amanda Mackenzie

01423 740006

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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