Receptionist/Administrative Apprentice S & J SYNERGY LTD

S&J Synergy are now looking to recruit a receptionist/administrative apprentice. You will be greeting customers & visitors offering them tea, coffee, answering phones, directing calls, taking messages, taking orders over the phone, making outgoing calls.

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Closing date: 07 Jun 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday, 9.00am to 5.00pm.

    Total hours per week: 35.0

  • Expected duration

    12 Months

  • Possible start date

    17 Jun 2024

  • Date posted

    04 Apr 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Key tasks of the role are as follows:

  • Greeting customers & visitors offering them tea, coffee
  • Answering phones, directing calls, taking messages, taking orders over the phone, making outgoing calls
  • Supplying visitors with the correct PPE before going onto site
  • Keeping office clean and tidy
  • Collecting & distributing post
  • Managing and ordering stationary supply
  • Document filing
  • Assisting all staff in their job roles
  • All other general office administration

The training you will be getting

Level 2 Customer Service Practitioner apprenticeship standard:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • Whilst in the workplace, apprentices will also receive any additional training support and guidance required from their dedicated tutor
  • Attending weekly classes to achieve the Standard

What to expect at the end of your apprenticeship

Excellent prospects for the right candidate, with potential to move onto Level 3.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills


GCSE or equivalent English and Maths (Grade 4/C +) Essential

About the employer

S&J Synergy undertake and manage all waste including hazardous waste streams. They are legally compliant and have the knowledge and experience to deal with any waste or technical problems.




Materials Recycling Facility

The Old Tannery



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Julie Curtis

01482 307357

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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