Office Dispatch Administration Apprentice HOWARD BUTLER LTD (WEEKLY PAYROLL)

An excellent opportunity has arisen for an Office Dispatch Administration apprentice to work for Howard Butler Ltd, based in Walsall. Working within a busy office environment, training will cover all aspects of administration in line with the company's standard operating procedures.

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Closing date: 30 Jun 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Thursday, 8.30am - 5.00pm and Friday, 8.30am - 3.30pm

    Total hours per week: 37.5

  • Expected duration

    14 Months

  • Possible start date

    03 Jul 2024

  • Date posted

    02 Apr 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

An excellent opportunity has arisen for an apprentice to work for Howard Butler, based in Walsall. Working within a busy office environment, training will cover all aspects of administration in line with the company's standard operating procedures.

The apprentice will play an important team role in the day-to-day planning, organisation and smooth running of the department.  

Duties to include the following but not limited to:

  • Dispatching of UK sales order and invoicing
  • Dealing with incoming and outgoing telephone calls 
  • Maintenance of filing system
  • Dealing with incoming and outgoing post
  • Maintaining database
  • Responding to emails

The training you will be getting

  • The successful applicant will work towards Customer Service Practitioner Level 2 qualification, and functional skills in math and English if appropriate
  • They will have training and shadow staff to learn the job role and understand the administrative tasks required across a range of areas within the business including the main office, sales and dispatch

What to expect at the end of your apprenticeship

  • At the end of the training, the most successful candidate, may be offer a position within the organisation

Requirements and prospects

Desired skills and personal qualities

Administrative skills, Attention to detail, Communication skills, Initiative, IT skills, Logical, Team working


GCSE or equivalent Maths (Grade 4) Desired
GCSE or equivalent English (Grade 4) Desired

Things to consider

Candidates need to be polite and well mannered. They must also have good communication skills and be well presented. Also in your application please state: What has attracted you to apply for this role Do you have any relevant work experience

About the employer

Howard Butler Ltd is a UK Manufacturer of instrumentation & control products such as current transformers, digital and analogue meters and protection relays. Howard Butler Ltd Exports worldwide. We have been manufacturing in the UK since 1915 and employ over 100 people




Crown Works

Lincoln Road



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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