Business Administration Apprentice

Summary

The apprentice will play a key role in ensuring the business meet its key goals and targets. Providing a general administrative support to HR, Finance, Quality & Customer Service.

Annual wage

£12,480 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course

Business administrator (level 3)

Hours

Monday - Thursday, 08:00 - 16:30 Friday, 08:00 - 13:30

37 hours a week

Possible start date

Tuesday 6 August

Duration

1 Year 6 Months

Positions available

3

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Business Administrator Level 3 Apprenticeship Standard
Relevant workplace training Functional Skills if required

Where you’ll work

Thorns Road

Brierley Hill

DY5 2LA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

P.T.P. TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Administrative skills
Analytical skills
Attention to detail
Communication skills
Customer care skills
Initiative
IT skills
Logical
Non judgemental
Number skills
Organisation skills
Patience
Problem solving skills
Team working

Other requirements

What has attracted you to the role? Why do you think you would succeed in the role?

About this company

WHS Plastics successfully operates in a highly competitive global marketplace, partnering with major international companies in a variety of market segments including automotive, electronics, extrusion, industrial, off highway, packaging, metal pressings and hygiene products. We have a strong UK footprint supporting some of the UK's biggest brands along with an overseas facility supplying blue chip global companies. The core of our business is the design and manufacturing of injection mouldings ranging from high quality functional parts, to complex assemblies featuring added value elements such as painting and foiling processes, for both interior and exterior automotive components. To complement these skills, we advise customers on material choices, the use of technical polymers and recyclable materials. We also manufacture high quality injection moulding tools, assembly equipment and a wide range of metal pressings. When dealing with customers we always deliver measurable benefits to differentiate our offerings from the competition.

After this apprenticeship

To be discussed on completion

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