Customer Service Apprentice CC UNIFORMS LTD

CC Uniforms Ltd have a great opportunity for an apprentice to join their team while completing a Customer Service Level 2 qualification. CC Uniforms are looking for someone motivated, enthusiastic and confident with both face to face and IT interaction to become a valued member of the team. If this sounds like you, apply below!

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Closing date: 26 Apr 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    32 hours per week over 4 days (days to be confirmed) 9:30am - 5pm, 30min break

    Total hours per week: 32

  • Expected duration

    12 Months

  • Possible start date

    29 Apr 2024

  • Date posted

    27 Mar 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Serving customers within the store
  • General admin duties 
  • Emails
  • Checking the website enquiries
  • Ordering stock
  • Posting / updating & maintaining social media accounts
  • Handling cash
  • Using software / photoshop
  • Printing and embroidering at a later date 

The training you will be getting

  • Customer Service Practitioner Level 2 
  • Functional Skills Maths/ English if required
  • No day release - delivery method and location to be confirmed

What to expect at the end of your apprenticeship

Possibility of a long term career to continue to develop and progress within the business.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Team working, Initiative, Patience


GCSE or equivalent English (Grade 4) Desired
GCSE or equivalent Maths (Grade 4) Desired

About the employer

CC Uniforms based in West Bromwich proudly provide school uniforms across West Bromwich to over 85 different local schools. We are also experienced bespoken embroidery specialists and have provided hospitals and healthcare professionals with high quality custom NHS uniforms.




82 Kings Square

Sandwell Centre

West Bromwich

B70 7NW

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Doreen Quinn

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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