Business Administration Apprentice Oxfordshire County Council

This is a trainee role designed for an individual who has little or no previous work experience in a similar job. As a trainee member of the team, you will develop the skills and experience necessary to perform general administration duties to support both the team and the wider Children's Directorate Service.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 21 Apr 2024

Apprenticeship summary

  • Annual wage


  • Working week

    37 hours a week Monday to Friday 9am - 5pm.

    Total hours per week: 37

  • Expected duration

    18 Months

  • Possible start date

    01 Sep 2024

  • Date posted

    03 Apr 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    3 available

What you will do in your working day

  • To learn how to deal with general telephone enquiries from staff, service providers and members of the public and take messages.
  • To learn how to deal with face-to-face enquiries from members of the public using the service.
  • To learn how to deal sensitively with confidential information, queries and complaints; to ask for the support of senior colleagues when appropriate.
  • To learn how to perform general administrative duties. This may include: data entry, word processing (letters, emails, contracts, reports, presentations and minutes of meetings), filing, scanning and processing documents and photocopying.
  • Creating and maintain electronic folders containing sensitive information
  • To learn how to manage diaries, including arranging meetings and booking venues (internal and external) with a range of attendees, including members of the public and professionals
  • To learn how to receive, sort and process letters and emails
  • To learn how to perform requisitions using the Council’s procurement ordering system
  • To learn how to produce reports using performance data, new client records data and outcomes data to assist the monitoring process.
  • To produce and keep a portfolio to support your qualification, making sure that all targets are achieved.

The training you will be getting

  • This will include attending Abingdon or Witney College and taking training as needed
  • The training will take place at work with some block release at college
  • You will achieve a Level 3 apprenticeship in Business Administration

What to expect at the end of your apprenticeship

To progress into a full-time administarion role.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working


GCSE or equivalent English (Grade 4-9) Essential
GCSE or equivalent Maths (Grade 4-9) Essential

About the employer

We're the local authority for Oxfordshire, committed to delivering top quality services and value for money on behalf of the county's 600,000+ residents.


Oxfordshire County Council


County Hall

New Road




Helen Payne

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 21 Apr 2024