Business Administration Apprentice Guildford Specsavers Hearcare Ltd

For our Business Administrator Apprenticeship, we are looking for a friendly and enthusiastic person, who will provide administrative support to our Hearcare customers and working as part of our Hearcare team. Based at our Guildford and it's spoke stores, you will be supporting the Specsavers store director, audiologists and hearing aid dispensers.

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Closing date: 28 Apr 2024

Apprenticeship summary

  • Annual wage


    Minimum annual wage of £17,000 or minimum wage for your age, whichever is higher.

  • Working week

    Working hours to be worked during store opening times and may include 1 day at the weekend. With 45 mins lunch per day. Store opening times are: 8.30am to 7.00pm, Monday to Saturdays. 9.00am to 5.00pm, Sundays.

    Total hours per week: 38.45

  • Expected duration

    21 Months

  • Possible start date

    06 May 2024

  • Date posted

    27 Mar 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Assist in arranging and confirming clinics
  • Process with any credits and deal with repairs 
  • Deal directly with manufacturers 
  • Process patient referrals
  • Assist with monthly stock take
  • Take minutes at the monthly team meeting
  • Ordering of hearing aids
  • Answer customer telephone calls

The training you will be getting

  • With on-the-job training from the employer the apprentice will work towards a Business Administrator Level 3 Apprenticeship Standard qualification and Functional Skills in English and maths at Level 2, if required.
  • Training can be delivered remotely or at the workplace every four weeks. 

What to expect at the end of your apprenticeship

  • At the end of the apprenticeship, the successful apprentice may be considered for a fulltime position. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Initiative


GCSE or equivalent Maths and English (Grade Grades A*-C or 4-9) Desired

About the employer

We’ve been a family-run business for 40 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. Each Specsavers store is joint owned and run by its own local directors, who are supported by key specialists in our support offices. Wherever in the world we operate, we’re passionate about giving back and working with our local communities. Whether that’s through charity partnerships, fundraising or providing employment opportunities for local people.


Guildford Specsavers Hearcare Ltd


23 Friary Street



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Richard Pepper

01252 725872

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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