We're looking for someone to train in all areas, starting with administration, moving through marketing into sales. Once training is complete you'll be able to work in any department within the company. We're looking for a positive and hard-working person who is great with customers as 80% of our business comes from referrals or repeat customers.

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Closing date: 30 Apr 2024

Apprenticeship summary

  • Annual wage


    Salary is negotiable and will be increased on progression.

  • Working week

    Mon-Fri 8am-4.30pm including 1 hr unpaid lunch.

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    01 May 2024

  • Date posted

    26 Mar 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Total Construction Training is looking for a part-time administrator to add to our growing team. With two training centres locally in Bromsgrove and Astwood Bank, Redditch we run health and Safety courses for the Construction and Waste Industries. The role is to assist the management in the running of the busy training, Monday-Friday 8am-4.30pm.

Job Role:

  • Office Admin
  • Compiling Training/Test Packs.
  • Registering and resulting of learners on awarding body platforms.
  • Ordering of learner cards/certificates.
  • Keeping learner records up to date on CRM system.
  • Sending out cards/certificates in post.
  • Operations
  • Weekly emails to instructors with jobs for the following week.
  • Working with instructors to keep training materials up to date.
  • Assisting to keep training centre operational.
  • Sales
  • Receiving of calls and emails from customers answering booking emails
  • Keeping CRM system and website up to date with courses
  • Updating the website with feedback from customers
  • Marketing
  • Assisting to keep social media accounts up to date.
  • Sending of daily email marketing campaigns

The training you will be getting

You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.

Additional training for functional skills in English and maths will be undertaken if needed.

You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administrator Level 3 qualification.

There is also a five-day teambuilding residential trip that is held in the spring of each year and offered to all apprentices on programme.

What to expect at the end of your apprenticeship

We are looking for someone to come in and train in all areas of our business, starting with administration but moving through marketing into sales. Once training is complete you will be able to work in any department in the company.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Knowledge of Microsoft Excel, Knowledge of Microsoft Word, Ability to work independently, Positive attitude, Great people person


GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

About the employer

Family-owned and run training company working in Construction, Recycling and Logistic areas. From starting in 2011 we have had successive record years and are looking to expand again this year with the addition to our existing 9 awarding bodies and 2 training centres.




Unit 5 West Court

Buntsford Park Road


B60 3DX

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Emily Jackson


01905 330732

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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