Parts Advisor Apprenticeship - Drive Vauxhall Weston-super-Mare DRIVE MOTOR RETAIL LIMITED

The role of a Vehicle Parts Advisor is to provide each and every one of our customers with consistently high levels of service within the Parts Department. This Apprenticeship Programme is an exciting opportunity to kick start your career with Stellantis, one of the world’s leading automaker and mobility tech companies.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 24 May 2024

Apprenticeship summary

  • Annual wage

    £13,312.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    A typical working week could be 40 hours, Monday - Friday, 8.30am - 5.30pm. However, each of our dealers will have different requirements.

    Total hours per week: 40.0

  • Expected duration

    12 Months

  • Possible start date

    03 Jun 2024

  • Date posted

    26 Mar 2024

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000240350

  • Positions

    1 available

What you will do in your working day

Parts Advisors are also known as vehicle parts operatives. They are responsible for ordering, selling and managing stock control on a wide range of vehicle parts and accessories. 

Whilst the role may vary by employed based on the specific needs to the location, the duties of a Parts Advisor Apprentice will typically include:

  • Building relationships with internal and external customers
  • Taking orders from customers in person and over the phone
  • Maintaining stock room
  • Identifying parts
  • Processing payments for parts sold
  • Working with technicians to ensure they have the correct parts to complete their work

The training you will be getting

  • The Programme typically lasts between 12 and 24 months depending on the career path chosen and you'll achieve a nationally recognised level 2 qualification in Customer Service
  • We will support you to gain your Functional Skills, Core Skills in Scotland, if you require them in maths and English
  • All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Coventry
  • Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules
  • Your development is supported through your Stellantis Apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding Dealer Network to progress and move into new roles once you’re qualified

What to expect at the end of your apprenticeship

  • There are lots of opportunities within our expanding retailer network to progress and move into new roles once you’ve successfully completed the programme.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Team working, Initiative

Qualifications

GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

About the employer

Drive Vauxhall is one of the country's leading dealer groups, with 22 franchise dealerships all over England. We aim to uphold our excellent reputation, with our call centre already providing "best-in-industry" customer service to over 40,000 callers per month. You can also rest assured that we're fully regulated by the FCA.

Employer

DRIVE MOTOR RETAIL LIMITED

Address

Aisecome Way, Weston-super-Mare

BS22 8NA

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Training

Training provider

CALEX UK LTD

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 24 May 2024