Reception & Administration Apprentice ORACLE TRAINING CONSULTANTS LTD

The first point of contact in our reception for visitors. You will ensure that all clients/visitors enquires both face to face/email/telephone are directed to the relevant person within the company. You will work both autonomously and also as part of a team. You will undertake a variety of administrative duties and some housekeeping duties also.

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Closing date: 06 May 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 9.00am - 5.00pm with a paid lunch break, Monday-Wednesday will be at the Rotherham Office and Thursday-Friday will be at the Doncaster Office.

    Total hours per week: 40.0

  • Expected duration

    17 Months

  • Possible start date

    07 May 2024

  • Date posted

    25 Mar 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Administrative elements adding learners on PICS
  • Customer Service including greeting customers
  • Dealing with telephone calls
  • Clean reception area, signing in
  • Filing and photocopying
  • Laminating and designing displays
  • Keeping reception and rest room clean and tidy
  • Adhere to practice policies and procedures

The training you will be getting

  • Customer Service Practitioner Level 2 Apprenticehip Standard
  • English and maths Functional Skills
  • End Point Assessment 

What to expect at the end of your apprenticeship

  • Progression into full time employment folllwing completion of Apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills


GCSE or equivalent Mathematics & English (Grade 9-4 (A*-C)) Desired

Things to consider

This position is split between 2 locations, you will be working from Rotherham (S65 1AJ) Office Mondays, Tuesdays and Wednesdays, and from the Doncaster (DN1 1JL) Office on Thursdays and Fridays.

About the employer

The journey began in 1999 above a supermarket in Doncaster’s busy market place, with only 4 staff and 18 learners, the Director; Diane Logan wanted to create a training organisation that was passionate about the Hair and Beauty Industry and high quality training, but also passionate about its learners! Twenty years later they offer places annually to 200 applicants for Traineeship, Apprenticeship and Advanced Learner Loan provision. They have two state of the art training centres in Rotherham and Doncaster and are supported by over 100 local Employers who offer to support our young people through giving work placements or by employing our Apprentices.




14 Effingham Street


S65 1AJ

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Linsay Jones


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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