Apprentice Business Administrator Northern Gas and Power

As an Apprentice Business Administrator, you will provide an excellent support function to internal colleagues. You will be responsible for a range of general administrative tasks, including but not limited to maintaining records, issuing documentation and maintaining a high standard of data and process checks.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 13 May 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, 9.00am - 5.00pm

    Total hours per week: 37.5

  • Expected duration

    14 Months

  • Possible start date

    20 May 2024

  • Date posted

    22 Mar 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • General administration duties
  • Respond to correspondence, telephone calls, e-mails as required
  • Answer and direct queries providing accurate information to ensure excellent customer service is being delivered
  • Maintain and update systems, records, files and reports to ensure data accuracy and accessibility
  • Vetting and processing energy contracts in support of the sales operation
  • Adherence to internal and supplier quality and assurance checks.
  • Uphold protection of confidential customer and commercial data.
  • Competent utilisation of internal systems, including CRM, communication tools, reporting and archive databases 
  • Communicating with suppliers, customers, internal departments and management via email, phone, online services and face to face
  • Comply with all company operating policies and procedures.
  • Any other duties that are deemed appropriate from time to time

The training you will be getting

  • The successful applicant will complete and obtain a Business Administration Level 3 Qualification through Learning Curve Group

You will be taught through:

  • 4-6 Weekly 1-2-1 Sessions with your tutor
  • 20% Off The Job Training
  • The course is a 14-17 months programme
  • Please use this link to find out more about the qualification - Business Administrator Apprenticeship (

What to expect at the end of your apprenticeship

  • There will be the opportunity for a full-time role upon completion of the apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Customer care skills, Administrative skills, Team working, Initiative, Non judgemental


GCSE or equivalent Maths and English (Grade A*-C (9-4)) Desired

About the employer

Northern Gas and Power has built one of the largest, dependable networks in the utilities sector. We provide expert and disciplined advice in procurement, energy services, and technology. We have developed the know-how to supply services across three continents, providing energy services to tens of thousands of customers who choose to work with us. Companies of all sizes from global blue-chip organisations to start-ups, from all sectors, rely on our proven knowledge and expertise.


Northern Gas and Power


Baltic Place East Tower

South Shore Road



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Rhianne Warren

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 13 May 2024