Lifestyle Co-ordinator Apprentice - Adult Social Care Worker THE OAKLEA TRUST

As a Lifestyle Co-ordinator, you will be responsible for supporting people to achieve their goals, based within the home or local community. Activities of support vary from daily living skills, personal care, travel, medication administration, teaching and maintaining of independent life skills.

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Closing date: 30 Apr 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Initially the role will be working Monday - Friday 9am - 5pm, but as the role progresses you will work shifts. Working hours will vary depending on the customer’s needs and availability of the employee.

    Total hours per week: 35.0

  • Expected duration

    12 Months

  • Possible start date

    06 May 2024

  • Date posted

    22 Mar 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

To assist customers with activities of daily living as per an initial assessment and ‘MyLife My Choices’ support plan completed by the Team Manager and agreed with the customer. Principle duties may include but are not limited to the following: 

Duties are varied and personalised to the customer’s needs such as:

  • To general housekeeping e.g. cooking, shopping, domestic duties etc, and helping customers to maintain all aspects of their domestic lives
  • To providing help with all aspects of personal care
  • To assisting customers in the administration of medication if required
  • To facilitate socialisation and participation in community activities e.g. visiting family/friends, walks, cinema/theatre, meals out, going for a drive (where required), reading etc.
  • To monitoring and recording of achievement of goals and outcomes on customer support notes
  • To liaise with customers, families, friends, advocates, external agencies and the management team to provide a consistent approach that meets the individual needs of each customer
  • To support customers when raising issues or complaints
  • To signpost customers to relevant agencies/organisations
  • To empathise and actively listen in a sensitive manner accessing appropriate additional support where necessary
  • To support customers to access appropriate health care provision enabling them to make an informed choice regarding any prescribed treatment, seeking advice where necessary
  • To create opportunities for customers to develop, establish and maintain personal relationships and social networks, which encourage greater participation and integration in their chosen communities
  • To mentor colleagues.
  • To carry out duties in line with the customer support plan and your job description.

The Employee would be expected to:

  • To preserve independence and dignity of the customer
  • To manage personal care with both dignity and respect
  • To report any changes/issues concerning the customer to their Team Manager
  • To be proactive in observing changes in a customer’s condition; take action to report and rectify faults
  • To read and abide by the support plan set out in the customer’s support plan and risk assessment
  • To support the completion of administrative tasks such as record keeping in relation to customer’s daily support notes, ‘My Life My choices’ and activity risk assessments
  • To undertake sleep-in duties, which may form part of their core duties
  • To support and understand each individual customer’s needs; valuing colleagues
  • To report back any areas of risk, not previously identified, to the Team Manager
  • To maintain confidentiality and committing not to divulge information to third parties unless consent to share information has been given in writing and agreed
  • To work in accordance with your job description/contract of employment and any policies/procedures and guidelines of The Oaklea Trust and the Care Quality Commission
  • To promote equality and diversity
  • To work in accordance with the Health & Safety Act 1974
  • To provide safe, effective high quality care and report any concerns as per Safeguarding procedures
  • To contribute to the overall development of the Oaklea team and promote a positive image of the customers and The Oaklea Trust.
  • To participate in e-learning/training courses/seminars held internally and by outside agencies

This job description is not intended to be a comprehensive list of
duties, but a reflection of the present requirements of the role. The actual job content will be subject to periodic review on discussion with the post holder.

The training you will be getting

  • Level 2 Adult Care Worker Apprenticeship Standard
  • Diploma in Care level 2
  • Maths and English Functional Skills if required - if not required, Maths and English upskill will still be provided but you do not need to sit an exam
  • Preparation for End Point Assessment
  • Delivery method and location to be confirmed

What to expect at the end of your apprenticeship

The successful candidate will have the opportunity to continue their learning by progressing to the next level qualification and permanent employment. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Customer care skills, Team working, Initiative, Non judgemental, Patience


GCSE or equivalent English (Grade 4 / C and above) Desired
GCSE or equivalent Maths (Grade 4 / C and above) Desired

Things to consider

The successful candidate will be expected to provide a satisfactory Enhanced DBS check and references.

About the employer

We are a charity based in Cumbria, Lancashire, County Durham & Northumberland. We support disabled, disadvantaged and vulnerable children and adults.




Calstock Close


County Durham


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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Emma Louise Norbury

0191 5185587

Apprenticeship standard

Adult care worker

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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