Kia Genius Apprenticeship - Taunton HOWARD GARAGES (WESTON) LIMITED

The Kia Academy offers a bespoke apprenticeship programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing Information.

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Closing date: 30 May 2024

Apprenticeship summary

  • Annual wage

    £18,000.00

  • Working week

    Monday -Friday, 09:00 - 18:30 - With a regular day off Working every other weekend.

    Total hours per week: 40.0

  • Expected duration

    15 Months

  • Possible start date

    01 Jun 2024

  • Date posted

    21 Mar 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000239580

  • Positions

    1 available

What you will do in your working day

  • Completing product presentations, Test-drivs and vehicle handovers, enhancing the customer experience at every point of contact
  • Listenining to customers to understand their needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership inclduing EV Grants
  • Recognising and Dealing with any customer queries or issues that may arise
  • Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way

The training you will be getting

  • Level 3 Customer Service qualification
  • Emergency first aid at work
  • Understanding electric vehicles
  • Advanced electrification
  • Kia Product Knowledge

What to expect at the end of your apprenticeship

  • A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless
  • By having a highly regarded set of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership

Requirements and prospects

Desired skills and personal qualities

No skills required, Full training will be provided, Driving License

Qualifications

GCSE or equivalent English and Maths (Grade 4/C or above) Essential

About the employer

Established as a single family owned garage in 1972, Howards have evolved into a multi-site group with retailers not only in our hometown of Weston-super-Mare but also Taunton, Yeovil and Dorchester. We have 24 retailers overall, including our Used Car Centres. With over 50 years of automotive heritage, we are proud of the experience and reputation we have gained for delivering quality products and services that our customers can trust. All of this is underpinned with the value and convenience expected from a modern retailer.

Employer

HOWARD GARAGES (WESTON) LIMITED

Address

142 Priorswood Road

Taunton

TA2 8DN

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Training

Training provider

SKILLNET LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Sean Hogan

Sean.hogan@skillnet.org.uk

+441923216165

Apprenticeship standard

Customer service specialist

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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