QA Administrator Apprentice IQD FREQUENCY PRODUCTS LTD

Working as part of an experienced team, you will be based at our Crewkerne office supporting our quality assurance team with the day-to-day running of the department involving managing the quality aspects of the business, and opportunities to be involved with other aspects of the business and cross-functional team projects are a regular occurrence.

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Closing date: 31 Jul 2024

Apprenticeship summary

  • Annual wage


    This pay rate is above National Minimum Wage

    Pay rate will be discussed on successful appointment.

  • Working week

    Standard patterns 8am-4pm, 8.30am-4.30pm, and 9am-5pm. Other patterns may be available. There is flexibility with working hours.

    Total hours per week: 35

  • Expected duration

    21 Months

  • Possible start date

    02 Sep 2024

  • Date posted

    22 Mar 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Ensuring ‘Best in Class’ customer service is provided to all internal and external customers.
  • Supporting the QA department in the effective and timely resolution of customer complaints and returns.
  • Dealing directly with customer enquiries relating to outstanding investigations and product compliance.
  • Processing the non-conformance reports and functioning the disposition of parts promptly.
  • Liaising with suppliers on outstanding investigations and other quality-related requests.
  • Liaising internally with relevant personnel, as appropriate.
  • Generating and coordinating the completion of 8D investigation reports, as required.
  • Generating concessions, permits, and product compliance-related documentation, RoHS, REACH.
  • Supporting in the update and maintenance of the company conflict mineral status.
  • Collecting data from suppliers on certifications and regulatory status.
  • Working with suppliers to improve their performance.
  • Internal audits of business processes & process improvement and development activities.
  • Working with our QA and environmental team as required, based in Waldenburg, Germany.
  • Supporting the QA team members in their roles and assisting in any tasks, as required.
  • Contributing to the ongoing effectiveness and improvement of the quality and environmental management

The training you will be getting

The apprenticeship training is delivered through a combination of workplace learning and regular college attendance. This training will teach you the knowledge, skills and behaviours set out in the Business Administration Level 3 standard. On completion the apprentice will receive Business Administration Level 3 qualification. Functional Skills in Maths and English may also be required depending on current level.

What to expect at the end of your apprenticeship

On completion of the apprenticeship, there is the opporutnity for a full time position with IQD. There is also progression onto high level apprentiecship programmes or roles within the business. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Problem solving skills, Administrative skills, Number skills, Team working, Willingness to learn, Adaptable


GCSE or equivalent English (Grade 9-4) Essential
GCSE or equivalent Maths (Grade 9-4) Essential

Things to consider

You MUST be prepared to commit to your work and training for the duration of the apprenticeship. In some cases, you may be required to have a telephone interview with Yeovil College prior to your application being passed on. If a suitable candidate is found prior to the advertised closing date, it may close earlier so please apply early to avoid disappointment. You must be able to get to the office location.

About the employer

IQD has been a recognised market leader in the frequency control market since 1973 and is part of the Würth Elektronik eiSos group, one of the leading European suppliers of passive components. With active customers in over 80 countries, IQD offers one of the most comprehensive frequency product ranges available, from low cost commercial grade product to that used in high reliability industrial and automotive applications







TA18 8AR

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Wendy Jenkins

01935 845380

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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