The primary responsibility of this role is to assemble and configure laptops according to company specifications. The ideal candidate will possess a strong understanding of hardware components and software installations, ensuring that each laptop is built efficiently and to the highest quality standards.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 May 2024

Apprenticeship summary

  • Annual wage


    £14,000 - £16,000 per annum.

  • Working week

    Between 8am - 4:30pm, Monday to Friday.

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    10 Jun 2024

  • Date posted

    03 Apr 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Main role / Responsibilities [will include but not be limited to]: 

  • Assemble laptops by installing hardware components such as CPU, RAM, hard drives, and peripherals 
  • Configure BIOS settings and perform firmware updates as necessary 
  • Install operating systems, drivers, and essential software applications onto laptops 
  • Troubleshoot hardware and software issues during the build process 
  • Conduct quality assurance checks to ensure laptops meet performance and functionality requirements 

The training you will be getting

Why choose our Azure Cloud Support Specialist apprenticeship? 

The new Microsoft Azure Cloud Support Specialist Level 3 Information Communications Technician programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. 

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. 

QA’s Azure Cloud Support Specialist Level 3 Information Communications Technician apprenticeship programme enables the apprentice to:

  • Learn on-premise and cloud-enabled technologies and services
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
  • Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment.

Blended on/off the job training and location to be confirmed.

What to expect at the end of your apprenticeship

There is an opportunity to develop into 1st Line Engineer and work your way up through the Service Desk Tiers (2nd Line, 3rd Line, Project Delivery etc) after successfully completing your apprenticeship. 

Company perks: 

  • The holiday allowance is unlimited (25 days + Bank holidays + Additional days if performing well and given enough notice) 
  • Performance and salary reviews
  • Enrolment into the Mintivo Academy, aimed on your training and development needs with time available to complete during working hours
  • Access to online courses, work related plus more, all at your fingertips
  • Staff and Customer referral scheme
  • Great working atmosphere and balanced work environment – we are high performance and we take good care of each other
  • Employee socials and events run by our Social Committee
  • On site lounge area and Minchester bar
  • Lots of cake and fruit
  • Auto Enrolment pension scheme
  • And of course, you get to work for a fast-growing, modern, market leader like us!

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Team working, Non judgemental, Understanding of:, Systems: Windows and macOS, BIOS/UEFI, Microsoft Deployment Toolkit


GCSE or equivalent any subject -- x3 (Grade 4+ (A-C)) Essential
GCSE or equivalent English (Grade 3+ (D or above)) Essential
GCSE or equivalent Maths (Grade 3+ (D or above)) Essential

About the employer

Mintivo is a Cloud-first Managed IT Service Provider based in Lacock, Chippenham.







SN15 2NL

You must have JavaScript enabled to view a map of the location


Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Information communications technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 May 2024