Apprentice Receptionist/Administrator Derwent Medical Centre

Derwent Medical Centre is looking to recruit an Apprentice Receptionist / Administrator to work within their friendly team. The role is challenging and rewarding with significant patient contact, both face to face and over the telephone.

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Closing date: 31 May 2024

Apprenticeship summary

  • Annual wage


    Four weeks annual leave plus bank holidays pro rata.

  • Working week

    Monday - Friday. Shifts between 8.00am and 6.30pm. Shift to be confirmed. One hour lunch per day.

    Total hours per week: 30.0

  • Expected duration

    18 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    17 Apr 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

The successful applicant will be responsible for:

  • Making telephone appointments for patients
  • Handling patient signposting
  • Data entry using the practice clinical system
  • Photocopying
  • Filing
  • Any additional duties as required in a GP surgery, whilst always maintaining patient confidentiality

The training you will be getting

Business Administration (Standard) - Level 3.

This apprenticeship will be completed by working 4 days per week onsite with the employer, learning the job role and gaining valuable work experience, and then 1 day per week completing college work remotely.

English and Maths Functional Skills may be completed alongside the apprenticeship if necessary, however, passing this will be mandatory to receive the apprenticeship qualification.

What to expect at the end of your apprenticeship

Permanent role available on completion of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

IT skills, Customer care skills, Team working, Caring nature and empathetic, Polite


GCSE or equivalent English (Grade C/4 or above) Essential
GCSE or equivalent Mathematics (Grade C/4 or above) Essential

Things to consider

• The role will involve communication with sick patients. • If we are interested in taking your application further, you will receive an email from a Derby College email address ( Please make sure to check your Inbox as well as your Spam/Junk folders, to avoid missing out on this opportunity. Please consider whitelisting the domain in your email system. Failure to respond to emails will lead to withdrawal of your application.

About the employer

Small, friendly, GP practice in the Chester Green area of Derby


Derwent Medical Centre






Sarah Morcom

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Niall Nanson

01332 387420

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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