Apprentice Business Admin Support AMT LAWYERS LTD

Apprentice Business Admin Support for a solicitors based in Blackburn. You will undertake your Level 3 Business Administration qualification. You will be completing internal office tasks to ensure the smooth running of the individual departments within the company.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 19 Jun 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, 9:00am - 5:30pm / 30 mins lunch / 40 hours per week.

    Total hours per week: 40.0

  • Expected duration

    18 Months

  • Possible start date

    27 Jun 2024

  • Date posted

    19 Mar 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What you will do in your working day

  • Telephone calls to new and existing clients to maintain and build new working relationships.
  • Completing internal office tasks to ensure the smooth running of the individual departments within the company.
  • Meeting business clients to build rapport and to ensure quality of service is achieved by all departments within the firm.
  • Administration within the accounts department.
  • Monitoring business enquiries and aiming to achieve a set target of instructions on a monthly basis.
  • Respond to issues requiring a good understanding of work-area policies and procedures.
  • Resolves complex problems in a thorough and timely manner; use discretion and know who to go to in order to resolve issues and complete tasks.
  • Take a moderate level of accountability in the delivery of services offered by the company.
  • Analyse and interpret a variety of situations and determine the most appropriate course of action.
  • Use appropriate tools available to undertake the task as efficiently as possible
  • Use relevant information from various sources to solve problems that impact own work area
  • Update manuals/procedures and provide training to paralegals where appropriate
  • Work as part of a team understanding and focusing on how the role supports the team’s and department’s priorities
  • Work with colleagues to co-ordinate, develop, improve and work to Lexcel standards.
  • Responsible for the receipt and acknowledgment of queries with appropriate tracking and response
  • Responsible for prioritising work
  • Responsible for supporting others.
  • Interpret and communicate established processes and procedures to a range of audiences
  • Convey information/advice to others that can be complex in nature and oversee implementation of any action
  • Share information, verbally and in writing, in a clear and concise manner.
  • Tailor communication to different audiences and clients.
  • Obtain necessary level of information to inform decision making guided by general instructions and practices requiring interpretation.
  • Articulate when necessary how decisions have been reached
  • Provide advice and feedback to support other’s decision making
  • Automatically make decisions on routine issues
  • Follow departmental procedures.
  • Exercise confidentiality in relation to personal and sensitive information based on company policy and procedures.
  • Detailed knowledge and understanding of own work area and how it impacts wider operations within the company.
  • Ability to use the appropriate system in place applicable in the service area with specific support and training
  • Keep up to date with issues relating to the work of the team and department
  • Proactively research information from a range of different sources, internally and externally to help inform own knowledge to benefit the work of the team.
  • Develop expertise in a range of areas and practice within the firm.
  • Personal Health and Safety in the workplace
  • Understands the risks associated with the nature of the service you are supporting and identifies areas of concern, taking any initial remedial action and raising these appropriately with the head of department and partner.
  • Ability to transfer skills to a range of service areas with specific support and knowledge available.
  • Ability to pick up variance in approaches within specific support and knowledge provided.
  • Ability to consider better ways of delivering support, communicating this as a proposed change.
  • Willingness to comply with the Solicitors Regulation Authority rules as well as the practice policies and procedures whilst maintaining flexibility in the work completed and personal mind set.

The training you will be getting

  • Advanced Level 3 Apprenticeship in Business Administration, including NVQ and functional skills maths and English.
  • Work based learning.

What to expect at the end of your apprenticeship

• A great opportunity to develop your career with an employer who supports continuing professional development.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Team working, Initiative


GCSE or equivalent English (Grade 3) Desired
GCSE or equivalent Maths (Grade 3) Desired

About the employer

As a highly regarded full service law firm, our objective is to deliver clear legal solutions which precisely match the needs of you and your business. Our ability to unravel complex problems with strong emphasis on communication is fundamental to our service.







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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 19 Jun 2024