Business Support Administrator Apprentice JACOB (UK) LTD

The Jacob Group are world leaders in pipework systems and an exciting opportunity has arisen in our UK office, based in Church Stretton, Shropshire. You will play a crucial role as a Business Support Administrator within a busy international sales team. We look forward to meeting you!

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Closing date: 23 Apr 2024

Apprenticeship summary

  • Annual wage


  • Working week

    8:30-4:45 Mon – Thursday 8:30-4pm Friday 30 mins lunch break

    Total hours per week: 38

  • Expected duration

    15 Months

  • Possible start date

    06 May 2024

  • Date posted

    19 Mar 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

List of Duties: (Not in order of priority)

  • Answering a busy sales phone.
  • Managing customer data and ensuring our database is current and up to date.
  • Supporting the sales team with general administration.
  • Assisting with imports from Germany twice weekly, by way of filing important import information and liaising with our customs agents.
  • Assisting customers with delivery information and using our paperless filing system.
  • Eventually handling sales enquiries and orders.
  • Support and administration of the company marketing.
  • Problem solving.

The training you will be getting

Business Administration Level 3 Apprenticeship Standard:

Following enrolment, learners engage in a blended programme of training and support that will include attendance at group training sessions, self-directed learning, email and face-to-face support from their trainer/assessor, as well as a programme of training devised by the employer.

Functional Skills English and Maths if required.

What to expect at the end of your apprenticeship

  • Opportunity to progress into a full-time role if successful in the apprenticeship
  • Completion of this apprenticeship will lead to eligibility to join the Institute of Business Administrator as an Individual member at Professional Level

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Number skills, Team working, time keeping, presentable


GCSE or equivalent English (Grade 4/C) Desired
GCSE or equivalent ICT (Grade 4/C) Desired
GCSE or equivalent Mathematics (Grade 4/C) Desired

Things to consider

This vacancy is being managed by SBC Training on behalf of this company. By submitting your application, you are consenting to allow SBC Training and the employer to contact you in connection with your application.

About the employer

We are part of an international group, so travel is likely. Jacob is an innovative and forward-thinking company. • Workwear provided • Parking • 22 days holiday per year, plus bank holidays • Friendly team – birthday celebrations and team outings • Pension scheme available Learn about Jacob’s product ranges and industries. Opportunities to develop into a finance role, engineering, marketing or business development.







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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Colin Preece

01743 454810

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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