Freight Forwarding Logistics Apprentice METRO SHIPPING LIMITED

An exciting apprenticeship opportunity within Metro’s operational departments dealing with global freight logistics. The successful candidate will learn about what it takes to be a logistics professional and move freight around the world.

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Closing date: 01 May 2024

Apprenticeship summary

  • Annual wage


    £19,000 per annum, with a pay review at 6 months and 12 months. Annual equivalent salary of £19,000. With a pay review after six and twelve months. Rising to an annual salary of £25,000 upon successful completion of the apprenticeship.

  • Working week

    Monday - Friday, 8.30am - 5.00pm.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    02 May 2024

  • Date posted

    19 Mar 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

To work in our London Heathrow Air Freight Office and:

  • Using internal systems to create documentation that will enable the freight to be moved to customer specifications, on time with all the necessary customs and legal documentation, including:
  • Creating and updating freight bookings
  • Raise customs documentation to ensure the freight can move from country to country
  • Collate all documents and distribute them to customers and carriers, as required
  • Preparing and processing of invoices
  • Deal with customer requests and queries by telephone and email quickly and efficiently by passing them on to the appropriate colleagues in the department
  • Contacting customers directly to advise them of planned shipment details
  • Communicate with departmental colleagues and other Metro staff, ensuring that the messages are clear precise and effective
  • Accurate & timely reporting to department manager
  • Take ownership of your training and development so you can continuously improve and develop the skills required by junior freight forwarder

The training you will be getting

  • On the job training delivered by the employer
  • Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment
  • For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is Entry Level 3
  • Allocation of an apprenticeship delivery coach who will carry out regular training
  • Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop
    Identify, track and support 6 hours off the job training activities
    Quarterly formal progress review meetings, identifying learning achievements and next steps

What to expect at the end of your apprenticeship

  • Upon the successful completion of the apprenticeship, achievement of the qualification and by showing the right attitude the apprentice will be given the opportunity to apply for a position within Metro

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Ability to work to deadlines, Positive attitude, Ability to work under pressure


GCSE or equivalent Maths and English (Grade 5) Desired
GCSE or equivalent Maths and English (Grade Grade 4) Desired

Things to consider

Benefits include: • Company events • Company pension • Cycle to work scheme • Employee discount • Free parking • Health & wellbeing programme • Life insurance • Referral programme Bonus Scheme.

About the employer

Founded 40 years ago, Metro is the UK’s leading privately owned logistics provider to leading British and international brands, importing and exporting the raw materials and finished products that feed, clothe, transport and protect consumers around the world. Powered by industry-leading Metro technology we deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals. Our innovative, flexible supply chain solutions integrate seamlessly with our customers’ ERP systems and nominated participants to provide total visibility and absolute control from source to end-user. Experience matters at Metro. Our team has years of hands-on knowledge in international transport and logistics. Invaluable knowledge and expertise that adds value to our customers’ supply chains with intelligent and flexible solutions that always deliver.




Central House

606 Central Way

North Feltham Trading Estate

TW14 0RX

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Kayleigh Byner


Apprenticeship standard

International freight forwarding specialist

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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