An exciting opportunity came up for an Apprentice PM Assistant to join our GP Practice and work alongside our management team to deliver outstanding levels of customer service and exceptional care to all Patients in our network. You will gain a level 3 Business Administration qualification with PMA.

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Closing date: 18 Apr 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday between 8am and 6.30pm, Working pattern to be agreed at interview.

    Total hours per week: 30.0

  • Expected duration

    20 Months

  • Possible start date

    20 Apr 2024

  • Date posted

    18 Mar 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

We are looking for well-organised individual with can-do attitude, strong communication, and problem-solving skills to provide administrative and operational support to our internal and external stakeholders.  
As a Apprentice PM Assistant you will be working with our clinical and non-clinical teams to support the delivery of the highest quality primary care service.  
Previous admin and/or primary care experience is welcome but on-the-job training will be provided to increase skills for the right candidate. 

  • Providing general administrative support to the Partners and the Practice Manager
  • Advising and assisting the practice teams on service levels of the practice
  • Assisting with HR tasks, including new starter inductions, rota management, and staff training.
  • Working with the teams to ensure smooth day-to-day operations on all 3 sites
  • Facilitate management of the premises with reference to Health and Safety, Infection Control and Suitability for purpose
  • Assisting with planning campaigns for seasonal income such as flu, vaccinations, screenings, long term conditions etc.
  • Facilitating and assisting claiming for activity via local commissioners and national pathways (CQRS/LCS/QOF/GPASS etc)
  • Ensuring staff members have adequate equipment to fulfil their own roles.
  • Facilitate meetings with the teams and PCN
  • IT support for the practice (including liaising with the IT department and projects for updating software)
  • Providing absence cover for the safeguarding administrator, processing and coding incoming letters and completing requests for information from 3rd parties (full training will be given)

The training you will be getting

Enrolment on the Business administrator Level 3 (A level) Apprenticeship with PMA Ltd, the full apprenticeship will be in the Practice, and the following internal training:

On the job training: systems, processes, best practice.  

  • Adult Basic Life Support
  • Child Basic Life Support
  • Complaints
  • Equality and Diversity
  • Fire Safety
  • Infection Control – Level 1
  • Information Governance
  • Learning Disability and Autism Awareness in Primary Care
  • LGBTQ Awareness
  • Moving and Handling - Non-Clinical
  • Prevention of Radicalization
  • Safeguarding Adults - Level 2
  • Safeguarding Children - Level 2
  • Waste Management 

What to expect at the end of your apprenticeship

Potential offer of a position of employment on completion of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills


GCSE or equivalent English (Grade Grade 4/C or above) Desired
GCSE or equivalent Maths (Grade Grade 4/C or above) Desired

About the employer

We are a diverse and innovative GP practice, newly formed following the merger of 2 healthcare centres in Brighton and Hove. This partnership has allowed our teams to share resources, knowledge, and facilities, and offer more services. We currently operate from 3 sites: Brunswick and Burwash in Hove and Benfield in Portslade. Our practice is committed to 'opening doors' for those who have previously found it difficult to access primary care services, with a particular focus on disadvantaged populations. We run specialist hormone clinics covering all aspects of women's and TNBI health, working closely with local communities. We have a vibrant and diverse team of over 100 colleagues. From healthcare assistants, pharmacy and reception teams to GPs and partners, we work Together - Putting people, community and creativity at the heart of healthcare. We take pride in our work and believe we make a difference to patients and practices.


Well BN


18-19 Western Road


East Sussex


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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience



Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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