Apprentice Care Co-ordinator BARTON SURGERY PARTNERSHIP

We are looking for a professional, caring and hard-working individual who will deliver excellent customer service whilst embracing our values and following our policies and procedures. As part of the interview process shortlisted candidates will be invited to join us for a ‘taster session’ with our admin team before being invited for interview.

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Closing date: 30 Apr 2024

Apprenticeship summary

  • Annual wage


    Weekly: £206.25 Per Hour: £ 5.50 Annually: £ 10,725.00

  • Working week

    Monday - Friday. Times to be confirmed.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    15 May 2024

  • Date posted

    18 Mar 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Opening up / locking-up of practice premises and maintaining security in accordance with practice protocols
  • Processing requests for appointments, domiciliary visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
  • Working at our branch surgery in Dawlish Warren
  • Processing and distributing incoming and outgoing mail
  • Taking messages and passing on information
  • Filing and retrieving paperwork
  • Processing repeat prescriptions in accordance with practice guidelines
  • Computer data entry / data allocation and collation, processing and recording information in accordance with practice procedures
  • Processing registration and de-registration of patients
  • Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers
  • Clearing and re-stock consulting rooms as required
  • Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
  • Ordering, re-ordering and monitoring of stationery and other supplies
  • Dealing with waste to agreed protocols

The training you will be getting

  • Business Administrator (Level 3) Apprenticeship Standard qualification
  • Functional Skills maths and/or English (at Level 2) if required
  • Apprenticeship Training provided by Swatpro, every 4 weeks. In-house training for the job role provided by the employer

What to expect at the end of your apprenticeship

  • Possible permanent role

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Initiative


GCSE or equivalent English (Grade A-C / 4-9) Desired
GCSE or equivalent Maths (Grade A-C / 4-9) Desired

About the employer

The Barton Surgery is the only GP practice in Dawlish and is situated in the upper part of the main car park in the town, adjacent to Dawlish Community Hospital. Our aims and objectives are: To provide the best quality medical care to the patients of Dawlish and the numerous visitors to the town To ensure that patients have confidence in the service we provide Be committed to our patients needs Act with integrity and complete confidentiality Be courteous, approachable, friendly and accommodating Ensure safe and effective services and environment To maintain our motivated and skilled work teams Through monitoring and auditing continue to improve our healthcare services Maintain high quality of care through continuous learning and training To guide our employees in accordance with diversity and equality To ensure effective and robust information governance systems Treat all patients and staff with dignity, respect and honesty Our purpose is to ensure that patients registered with Dawlish Medical Group are provided with high quality health care, whilst maintaining a friendly, safe practice.








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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Jane Leballeur

01626 888877

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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