Business Administrator Apprenticeship APPROVED MORTGAGE SOLUTIONS LTD

We have an exciting new opportunity for a Business Administrator Apprentice (Level 3), within an innovative and progressive organisation. You will be working closely with mortgage advisors, helping with mortgage applications and liaising with clients, lenders, solicitors and estate agents to ensure a professional customer experience.

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Closing date: 30 Apr 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 9.00am - 5.00pm

    Total hours per week: 35.0

  • Expected duration

    18 Months

  • Possible start date

    01 May 2024

  • Date posted

    14 Mar 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Answering incoming telephone calls, handling enquiries and directing calls appropriately, as well as taking accurate messages
  • Making outgoing telephone calls to clients, lenders, solicitors, estate agents and insurance companies
  • Receiving and distributing incoming mail and parcels and processing outgoing mail
  • You will liaise with clients and lenders to ensure documentation is up to date and tight deadlines are met
  • Update and maintain client records using a bespoke software to ensure a full audit trail is maintained
  • Maintaining a professional image at all times
  • Creating and maintaining client records and management information
  • General administration duties including filing, photocopying, scanning and archiving

The work is predominantly computer based, a basic to good understanding of Microsoft Office and other similar software would be a benefit but full training will be provided. 

The training you will be getting

Business Administrator Level 3 Apprenticeship Standard:

  • Dedicated industry expert to guide and coach you through components of your programme, and you'll experience a range of different learning opportunities
  • Online learning and face to face training with your Learn Plus Us Apprenticeship tutor
  • Meetings with your dedicated tutor
  • E-learning
  • Interactive Online Workshops
  • Self-Guided research
  • On-the-job instructions
  • Peer-to-peer mentoring
  • Personal development planning
  • Progress Reviews with tutor and line manager
  • You will be required to achieve or provide evidence of prior achievement/exemption for Functional Skills at Level 2 (English & maths)

What to expect at the end of your apprenticeship

  • The right candidate will always be keen to learn and portray a professional image
  • There may be a further opportunity for the right candidate to progress to higher qualifications, in business, or to become qualified to provide mortgage and insurance advice

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Analytical skills, Logical, Team working, Patience, Aware of confidentiality, Approachable, warm & friendly, Presentable, Committed to your learning, High level of personal hygiene


GCSE or equivalent English (Grade Grade 4 (C) or above) Desired
GCSE or equivalent Maths (Grade Grade 4 (C) or above) Desired

About the employer

Whether you’re buying a home or re-mortgaging an existing property, we’re here to provide impartial mortgage advice so you can feel safe knowing you’re making the right decision for you. We don’t stop when you get the keys to your home. You can also benefit from impartial insurance advice, protecting you from the risks you will encounter as a homeowner. We’re experts in Buildings and Contents Insurance, helping you make the best choice for your circumstances. Whatever life throws your way, we’ll be there to provide impartial advice you can trust. From Life Insurance and Critical Illness Protection, to Accident Sickness and Unemployment, and even Income Protection – our advisers are on hand to guide you through the purchasing process. We not only help you get the home of your dreams, we help you keep it. Let us take the stress out of big life decisions and give us a shout to arrange a free initial meeting to discuss your mortgage needs.








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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Dmytrij Lymar

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.